[redacted] is on a mission to redefine air travel—inspired by the golden age of aviation, designed for modern life. Direct, premium flights via private terminals offer guests the comfort of low-contact travel and the effortlessness of flying private, in our beautifully designed jets. From custom aircraft to our Hosts and our dedicated Concierge teams, everything we do is personalized, placing the guest at the heart of everything we do. We pride ourselves on being dedicated, compassionate hosts both with our guests and our teammates. At [redacted], we are one team and we support each other, knowing together we are stronger as we build a business to reimagine the future of travel. ABOUT THIS ROLE [redacted] is looking for a Manager of In-Flight to join the team! You will report directly to the VP of Flight Operations and collaborate closely with Operations and Service Standards. In this SMS safety-related position, you will set a new standard of safety and service in air travel. You will establish and improve our cabin safety, security, and guest service procedures, while promoting teamwork and collaboration. You will also be responsible for the day-to-day leadership of [redacted]\'s In-Flight team, including hiring, development, and performance. RESPONSIBILITIES Cultivate productive cross-functional relationships with our senior management team to ensure effective work processes, global alignment, and top-quality safety and service. Represent In-Flight with regulatory agencies such as the FAA and DOT and develop close working relationships with our FAA-appointed Principal Operations Inspector (POI) and Cabin Safety Inspector (CSI). Receive, interpret, and disseminate information from regulatory agencies, partners, and vendors. Coordinate with our Director of Safety on flight attendant check rides, safety investigations, trends in crew performance, and corrective action plans. Conduct appropriate risk assessments and decision making to achieve the highest levels of safety and regulatory compliance. Own the Flight Attendant Manual (FAM) to ensure flight attendants comply with all Company policies, procedures, and regulations. Manage hiring, performance, budget, and strategic planning for the In-Flight team. Develop a quality work environment that supports continuous improvement, accountability, open communication, and teamwork. Oversee In-Flight training programs, including Flight Attendant Initial Operating Experience, developing our Flight Attendant and In-Flight Supervisor workforce, and providing training on requirements and service standards in consultation with other department managers. Help build a world-class service culture by participating in our Guest Service Training and monitoring guest service indicators. Provide on-call assistance 24 hours a day to respond to emergencies and make on-the-spot management decisions. REQUIREMENTS 5+ years of in-flight experience with working knowledge of Part 135/121 operations. 3+ years of management experience in aviation, such as in-flight operations, human resources, or guest service. FAA-issued Flight Attendant Certificate or the ability to complete Flight Attendant Training. Teaching or instructional experience preferred. Experience working in First Class or on Private Jets preferred. Bachelor’s degree in a related field or equivalent experience preferred. BENEFITS & PAY Pay Range: $89,000 - $117,000 in Los Angeles, CA. Exact compensation may vary based on skills, experience, and location. Time Off: accrued vacation, sick, and bereavement. Benefits: medical, dental, vision, life, disability, and 401k. Additional Benefits: company laptop and monthly cell phone reimbursement. [redacted] is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.