We hire fun, dedicated people who can adapt to anything that comes their way on the ground and at 30,000 feet in the air. (And trust us, this happens pretty often.) You up for the challenge? [redacted] Crew members will spend their first 6 weeks with us receiving top-notch training, starting with our comprehensive Safety Training program. After passing this, your hands-on experience is further complemented by Customer Service Excellence Training in Orlando, Florida. After these two great programs, we’re absolutely certain you’ll leave feeling confident, energized and ready to soar. Primary Flight Attendant responsibilities include: ?Preparing the aircraft for customer boarding and ensuring a keen awareness of the service and safety plan for the flight ?Communicating with customers through one-on-one interactions and general intercom announcements in a warm, friendly and professional manner ?Welcoming customers and engaging with them throughout the flight to create a comfortable, friendly environment ?Ensuring mandatory safety procedures are followed ?Liaising with the flight deck crew (pilots) to ensure a smooth and well operated flight with excellent customer communications ?Provide inflight snack, meal, and beverage service and the sale of onboard products ?Operation of and assistance with the inflight entertainment system ?Assisting customers with a variety of needs including carryon baggage stowage, seating arrangements and general comfort ?Handling onboard incidents and emergencies ?Handling a medical incident or emergency, including providing First Aid as required ?Ensuring the general orderliness of the aircraft ?Ensuring customer feedback is shared with management and taking an active role in helping management operate and evolve [redacted] to provide the best possible customer experience ?Completing and submitting required safety reports Requirements: ?Minimum 18 years of age ?Possess at least a high school diploma ?Hold a valid Canadian Passport without restrictions ?Live within 90 minutes of Toronto Pearson Airport (or other base) or willing to relocate ?Able to obtain a Transport Canada security clearance ?Able to access the internet for last minute changes and communications ?Comfortable working at high altitudes in a pressurized cabin ?Customer service experience an asset *Selected candidates will be receiving an email invitation to complete a video recorded interview. We look forward to seeing your personalities shine through this video interview! Language Skills: ?Candidates who speak both English and French fluently are preferred. ?Preference will also be given to candidates who speak the following languages in addition to English: French, Spanish, Portuguese, Arabic, Greek, Romanian, Croatian, Italian, Japanese, German, Hungarian, Cantonese and Mandarin.