Oversee the fulltime and contract cabin attendant program and lead key initiatives. Ensure the CA Training & Procedures, Standards and Quality Assurance & Regulatory Compliance are meeting administrative requirements and organizational objectives. Responsibilities: Oversee training development, content, and delivery for [redacted] Inflight/Crewing department and ensure programs are regulatory compliant and consistent with corporate luxury experience goals. Research emerging industry trends, new technologies, concepts and techniques to update current training curriculum and inflight experience as appropriate. Ensure regulatory training programs are approved and incorporated into annual recurrent and initial training programs, including recordkeeping required by the regulations. Establish and maintain productive relationships with operational and non-operational counterparts (Flight Operations, Operations Control Center, Maintenance, Crew Scheduling, Client Relations, Owner Services and Inflight Services). Provide recommendations and feedback on best practices and efficiencies. Partner with Flight Training & OCC to support regulatory oversight of Cabin Attendant Training, Scheduling, Flight Operations Training Manual, and Travel documents (passport, Visa’s, Vaccinations, etc.). Suggest and execute company initiatives/programs to produce revenue and costs savings. Coach and counsel Cabin Attendants as needed regarding performance and attendance. Set goals and conduct performance reviews, research customer and crew comments and recommend progressive guidelines. Oversee compliance with uniform and grooming standards and maintain qualifications as a current Company C/A. Flexibility to work long hours, i.e. early mornings, late evening, weekends and holidays to meet the needs of the operation. Reachable via smart phone 24 / 7 as necessary to meet the needs of the operation. Qualifications: Demonstrated skills in: coaching; influence; approachability; performance management; problem solving; strong communication (verbal and written); ability to translate complex aviation terms and explanations into easily understandable language for all employees; strong project management skills; ability to work with minimal supervision in a team environment; change advocacy; professional aptitude; multi-tasking and adaptability in an aggressive growth environment. Serves as a point of contact for receipt and distribution of In-Flight supplies, uniform items, regulatory materials and required items. Serve as In-Flight management representative on ASAP and Fatigue Review Board. Escalates those issues not appropriately or readily handled locally to the VP Customer Experience. Above average skills in Cabin preparation, Food service, including Silver Service, wine and cocktail service, Drink and bar service, Flower ordering, storage, arranging and care, Arranging transportation. Vast knowledge of wines and culinary preparation/presentation. Extensive experience in the private jet travel. Excellent communications, diplomacy, delegation and organizational skills. Must hold valid Passport with correct legal name Must hold valid Driver License with correct legal name Certified Part 135 Safety Training CPR/First Aid Training No Travel Restrictions Minimum 5 years’ experience as a flight attendant Bachelors’ degree and/or a combination of education/training and experience in a luxury inflight travel environment.