We have a wide variety of career opportunities around the world — come find yours. Inflight Services The Inflight Services department includes flight attendants and the teams that support them. Job overview and responsibilities Responsible for executing the company\'s strategy as it relates to the onboard product and equipment for the Inflight Division in partnership with Catering and Commercial teams. Knowledgably about customer preferences and the competitive landscape as it relates to key product and service decisions. Monitors performance and issues and concerns expressed by all company employees and customers as it relates to Catering and onboard products. Analyze trends, recommend and implement changes based on feedback. Ensure interface and open communication with all departments cross divisionally. Coordinates with the P&P team and Inflight Safety to ensure procedures are integrated into overall procedures. Collaborates with Inflight Training and Inflight Communications to ensure any new or revised procedures are communicated to the flight attendant population in an appropriate manner to encourage adoption. Coordinates with bases, Operational Performance, and others to obtain feedback / issues. Monitors performance and issues and concerns expressed by all company employees and customers as it relates to Catering and onboard products Analyze trends, recommend and implement changes based on feedback Ensure interface and open communication with all departments cross divisionally Lead and partner with other divisions to execute the company\'s strategy and improve processes In coordination with Marketing, Catering and Flight Attendants, identify, design and implement products and equipment onboard to improve customer satisfaction and operations Develops and deploys Inflight specific information and communications via various methods and using current technology Partners with the communications teams and bases to improve communication channels Build relationships and improve collaboration in a way which allows us to partner on initiatives and better influence outcomes as a result Communicate effectively with stakeholders and partners throughout project process Partner with Inflight Safety and Policies & Procedures when analyzing and executing new equipment and procedures Leads and develops direct reports in their careers Required Bachelor\'s Degree +5 years of experience in their professional area +1 year of managerial experience Demonstrated track record leading change initiatives Understands key commercial drivers behind business success Credible with strong professional approach Strategic Decision Making Leading Through Vision and Values Facilitating Change Exceptional judgment. Excellent communication skills Proven leadership skills Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT Division: 64 Inflight Function: Flight Ops / Inflight - Management & Administrative Equal Opportunity Employer – Minorities/Women/Veterans/Disabled