Description
The primary duty of the Aircraft Dispatcher is to coordinate all necessary logistics that are associated with a part 91/135 trips. The Dispatcher must have a strong knowledge of aircraft scheduling parameters, including (but not limited to) aircraft limitations, time zone changes, crew duty and rest limitation, overflight and landing permit requirements, airport curfews, and US Customs requirements. Flight Coordinators are responsible for ensuring timely and accurate schedule communication to crew members and multiple internal departments.
Job Duties:
Receive and assign aircraft scheduling requests in accordance with aircraft capabilities and limitations, and according to Federal Aviation Regulations (FAR’s.)
Use of flight scheduling software for quoting and scheduling aircraft and crew members.
Assign flight crew members to aircraft as directed by the Director of Operations and Chief Pilot.
Communicate information to flight crew members as it pertains to flight logistics and customer information Ensures all ground handling, deicing, fuel, landing/departure slots and landing/overflight permits are in order before releasing a flight.
Identifies, anticipates and takes corrective action to minimize actual/potential delays due to scheduling operations, crew legality and maintenance issues.
Advises appropriate personnel of potential/actual delays and conditions a?ecting safety of flight.
Responsible for crew logistics, arranging/coordinating crew ground transportation, hotel accommodations, crew meals and airline travel as needed.
Coordination of 3rdparty services such as catering and ground transportation.
Flight following of all aircraft in order to maintain operational control as required but FAA regulations.
Other miscellaneous duties as needed by the Dispatch Manager.
Job Requirements:
Must maintain a professional appearance and excellent phone demeanor, with an ability to set priorities. Demonstrate customer service skills with the ability to multi-task in a high-pressure environment.
Must have excellent verbal and written communication skills with the ability to multi-task, collect &analyze data, define problems, establish facts & draw valid conclusions in a timely manner.
May be scheduled as an after-hours on-call person in rotation with other personnel to include weekends & holidays.
Education Experience & Qualifications
College Degree Preferred
Strong computer skills including Microsoft o?ce and Apple Computer programs
Ability to read and interpret aviation weather.
Strong understanding of FARs both part 91 and 135.
Ability to work in fast paced environment and perform multiple tasks with close attention to detail.
Ability to interact e?ectively as a team member with other Flight Coordinators
Ability to maintain strict confidentiality in all cases involving clients, client aircraft operations and when dealing with sensitive or security issues.