There’s never been a more exciting time to join [redacted]. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run \"Business Resource Group\" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world? At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Key Responsibilities: The Director Base Maintenance leads all aspects of the third-party airframe MRO (Maintenance, Repair and Overhaul) operations based in domestic locations. Responsibilities include the overall execution of heavy maintenance events by suppliers as measured by quality, on time delivery, and cost. This role leads a large management team that is on site at all applicable airframe supplier locations. The primary interfacing organizations for this role are strategic planning, base planning, supply chain, engineering, quality control, procurement, and maintenance control. Directs the overall operation of supplier managed heavy maintenance visits, to achieve quality levels, on time releases, and costs within budget Partners with key team member groups such as supply chain, technical services, and planning to ensure the scope of maintenance events is well scripted and supported with deliverables before induction and throughout the event Directs the creation and implementation of strategic and tactical production plans that improve product yield for the airline at the lowest cost and ensures a quality product Coordinates with central planning organizations on defining deliverables to the business, as well as routinely reporting out on performance against KPI’s Establishes policies and procedures to meet all regulatory, technical, base, division, customer requirements/regulations and ensures the safety of all personnel This position is Hybrid with some time spent in the downtown Chicago Corporate Office. 50%-70% travel is required. United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor\'s degree in Aviation Management, Engineering, or related field Minimum of 10 years proven experience in maintenance operations or support functions Minimum of 5 years of experience leading and running a maintenance organization at either an airline or airframe MRO 3-5 years’ experience effectively leading a team Strong background and knowledge in aircraft planning, repair and heavy overhaul, continuous improvement tools/processes, supply chain, engineering, FAA regulations Effectively communicates with employees of all levels aligning the team for success and reinforces United’s Core4 Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master\'s degree FAA Airframe and Power Plant certificate Strong background and technical knowledge on heavy Base maintenance or aircraft repair and six sigma tools and concepts Labor management experience Job Tech Ops / Maintenance - Management & Administrative Primary LocationUnited States-IL-WHQ - Chicago - Corporate Support Center - Willis Tower Organization 66 Technical Operations/Maintenance Schedule Full-time Unposting Date Ongoing