Position Summary: The International Operations Specialist is responsible for maintaining operational control of all international trips in fleet, as well as ensuring the safe operation of all assigned trips, both on and off fleet. This includes thoroughly analyzing trips for concerns, effectively communicating resolutions, and proactively arranging all international services as necessary. Duties & Responsibilities: Act as the primary point of contact for the NOC, bases, and crews regarding any international trip concerns for same day and future flight operations Proactively obtain and confirm all necessary items for private airports and/or special events, to include any parking reservations, landing permits, etc. Recognize the need for and obtain arrival and/or departure slots when applicable Coordinate FBO assignments as needed and provide all required information to handlers in adequate time for trip success Perform detailed Operational Reviews of all international trips in accordance with the current company standards Analyze all aspects of weather, airports, and aircraft limitations that could impede the safe and efficient operation of the flight Perform flight tracking for all international flights Ensure all flight restrictive items are completed and flight releases are delivered to crew members in a timely manner Coordinate with and assist crew members with trip review and planning as necessary Maintain a thorough knowledge of international rules and regulations to maintain firm adherence to all legal requirements Shop for cheapest fuel options and request fuel releases from vendors as necessary Assist in fight log and expense report reconciliation for international trips as necessary Create detailed Service Improvement Opportunities (SIOs) to communicate all active or impending issues to all necessary parties in a detailed and timely manner Evaluate potential trips for legal or operational concerns and provide timely feedback and resolutions to the charter and client service teams Participate in the planning phase of the operation by responding to base concerns and provide recommendations for successful operations Obtain quotes from third party vendors as requested by charter and base teams Share in the on-call rotation as needed on designated nights/holidays Aid in the development of processes and procedures at the request of the International Operations Manager Other duties as assigned Knowledge, Skills, & Abilities: Ability to work as part of a close team as well as independently Familiarity with FAA Part 135/91 regulations and general aviation flight operations Strong interpersonal communication skills Familiarity with FOS preferred Competence in Microsoft Office Suite application Ability to effectively interact with all levels of the company and its customers Strong attention to detail, organizational, and time management skills Ability to maintain the confidentiality of sensitive information Self-motivated and independent problem-solving ability Ability to coordinate and work on multiple projects at once Ability to work with frequent changes in procedures, directions and outcomes Ability to work flexible, non-standard hours Education & Work Experience: Bachelor’s degree or equivalent industry experience 1-3 years of international trip planning experience Previous part 135 experience with high volume and/or large fleet size A combination of training, education and experience equivalent to the standards listed above that provides the required knowledge, skills, and abilities will be considered Physical Requirements: Majority of work is completed in a normal office work environment Communicate through verbal, written and electronic means Operate office equipment such as telephone, computer, printer, fax, postage meter, etc. Move up to 25 pounds on an infrequent basis Access filing cabinets, drawers, and shelves of varying heights