At [redacted], our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet! Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success. The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The [redacted] Charitable Foundation. Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them. Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family. Job Summary The Senior Manager, Flight Dispatch plays a critical role in ensuring the success of the Spirit Airline’s mission to provide the best value in the sky. By providing direct oversight and guidance to Flight Dispatch Officers, the Senior Manager, Flight Dispatch empowers our team to deliver an exceptional dispatch product. Serving as a subject matter expert for all dispatch policies, procedures, and software solutions, the Senior Manager, Flight Dispatch effectively allocates resources and promotes initiatives to foster continual improvement. The Senior Manager Flight, Dispatch is also responsible for the development of the Operations Control Manual, departmental publications, and the OCC Quality Assurance program. Responsibilities Direct oversight of Flight Dispatch Officers Maintain expert knowledge of Federal Aviation Regulations and IATA Standards and Recommended Practices to ensure the Flight Dispatch department meets and/or exceeds industry standards Maintenance and oversight of Spirit Airline’s Dispatcher Duty Time and Rest Requirements policies, procedures, and records Creates and maintains departmental documentation and communications including Dispatch Read Files, OCC Memos, and other departmental communications Serves as manual administrator for the Operations Control Manual (OCM) with responsibility for its maintenance and improvement Acts as Dispatch representative to the Minimum Equipment List (MEL) program Responsible for the administration of the OCC Quality Assurance Program in accordance with IEP guidelines and industry best practices to ensure regulatory compliance and safety of operations Responsible for ensuring quality assurance audits are completed and corrective actions are implemented Assists the Director Flight Dispatch in labor strategy and management of the PAFCA labor agreements for dispatch to achieve CBA compliance, productivity, and workforce commitment. Acts on matters of discipline Oversees dispatch scheduling and staffing levels to ensure adequate dispatch staffing at all times Assisting in risk assessment of special airports, ad hoc operations, and department initiatives Act as company liaison with the FAA on dispatch related matters Assists in the development of dispatch related components of the Airline Disruption Plan (ADP) Promotes an environment within the OCC that prioritizes safety, compliance, teamwork, inter-departmental coordination, cost efficiency and internal customer service Identifies and analyzes ways to improve operational performance and costs, develops action plans, builds consensus and establishes or modifies OCC policies and advocate for changes to other departmental company policies In emergency situations assist with coordinating the event ensuring safe operations, and initiates notification procedures of the proper authorities, company department heads, Corporate Communications, and other stakeholders Qualifications Bachelor’s degree or equivalent experience (indicate specific field, if required) 5-7 years of experience Qualified Flight Dispatcher or be able to attain company qualifications within 3 months Expert level knowledge of Part 121 Operations Comprehensive knowledge of Federal Aviation Regulations and IATA Standards and Recommended Practices Demonstrated technical writing ability Proficiency with Microsoft Office, Adobe, and other related applications Ability to create reports and quantify information to drive decisions and outcomes Must be able to travel 10% of the time Must be on site 100% of the time May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments) Preferred Qualifications Safety Management Systems Experience with Sabre Flight Planning and aviation software Experience with quality control systems and feedback systems