Description
At [redacted], our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!
Fly With A Winner: We are proud to be one of FORTUNE World’s Most Admired® Companies in 2021. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live. That starts with giving back through Corporate Social Responsibility and The [redacted] Charitable Foundation.
Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.
Job Summary
Provide support to all of Spirit Inflight Base Personnel by performing variety of administrative tasks to ensure that the inflight department sustains its business unit functionality.
Responsibilities:
Ensure the welfare of each other and our guests is an ongoing safety practice.
Anticipate the needs of each other and our guests by exceeding expectations in attentiveness.
Provide a professional, friendly and seamless experience.
Show respect for each other’s and our guest’ time.
Achieve and improve performance of daily operations by monitoring flight attendant delays and cancellations attributed to Inflight.
The ultimate resource for flight attendants and pilots in base by being the liaison between the flight attendants and all other departments via Help Desk. (Examples include, but are not limited to: assisting with FMLA application, handling crew pay/scheduling questions or concerns, directing inquiries to the appropriate parties within the organization).
Participate in all daily operational calls and required meetings.
Assisting in various base and corporate events and celebrations for team members.
Providing gate support for collaboration between departments and operational support.
Completing all required reports in a timely manner (p-tracker, weekly reports, etc).
Update eFiles as needed.
Order and maintain office supplies.
Responsible for ensuring EFB hardware/software inventory is adequately maintained.
Responsible for coordinating with and assisting pilots and flight attendants with EFB related needs.
Maintaining and issuing HOT and COLD spare EFBs as needed.
Manage a database of all Flight Attendants and Pilots enrolled in company-paid parking at base.
Update domicile parking information in relation to base staffing/transfers on a monthly basis.
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g. emergencies change in workload, rush jobs or technical developments).
Qualifications:
High School Diploma required; Bachelor’s degree preferred.
At least 1 or more years of prior Inflight or management experience.
Thorough knowledge of Microsoft products such as Excel, Outlook, Word, and PowerPoint, as well as a thorough knowledge of Citrix. Ability to utilize all available technology to create, edit and maintain all necessary information.
An intermediate understanding of all applicable Federal Aviation Regulations and how they apply to our daily operations.
Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects. Physical demands are in excess of those of Sedentary work. Light work usually requires walking or standing to a significant degree.
Domestic & International travel under 10% of time.