Description
Every flight department has an individual who schedules the business aircraft. Whether it\'s a scheduler or licensed dispatcher, this individual must be capable of making time dependent logistical decisions related to safety of flight, security, personnel and costs.
Essential Job Functions
Scheduling and planning executive travel on the company aircraft in compliance with FAA and Company regulations;
Ensuring efficient use of aircraft for the company, and when necessary, exploring alternative lift options
Knowing company aircraft performance and the Albertsons Companies Operations Manual to make appropriate recommendations to traveling executives and other passengers;
Performing risk assessments on all flights coordinated, facilitated and dispatched while complying with all federal, international, company and departmental guidelines
Mastering complex computer software related to flight dispatching and logistic support
Being available for afterhours/weekend/holiday calls to schedule aircraft, update flight information or provide assistance to flight crew or passengers
Providing and maintaining excellent customer service to all customers, internal and external
Monitoring crew currency to ensure crews are available at all times to be scheduled;
Assigning and updating aircraft and crew schedules;
Establishing and maintaining relationships with outside vendors to include logistical support, i.e., fixed based operators, handlers, ground transportation, caterers, etc.
Determining security needs and making necessary arrangements for all trips, particularly foreign destinations;
Coordinating trip logistics for flight crew and passengers to include catering, hotel ground transportation and special requests;
Performing dispatch brief and debrief with flight crews to share information regarding passenger needs or requests;
Managing contract employee records and compliance;
Assist in maintaining evolving company operations manual and emergency response plan;
Negotiating discounts with fuel providers and contract fuel companies to demonstrate measurable cost savings;
Maintaining a flight following system to ensure safety of flight;
Participating with IS-BAO and other internal/external audits;
Auditing and coordinating use of charter services or fractional shares to meet company guidelines;
Assist in coordinating crew training to best accommodate flight schedule;
Arranging catering services in accordance with company and passenger requirements;
Ensuring all flown flights details are posted for accurate aircraft documentation;
Scheduling flight crew to ensure compliance with company and FAA regulations regarding currency, flight and duty times, including balancing workloads and ensuring work/life balance;
Backup for Aviation Office Administrator role to ensure continuity of time-sensitive processes such as payroll, payables, etc.
Maintaining passenger profiles to ensure accurate and current information;
Remaining current on resources available and training opportunities to facilitate an effective scheduling operation
Qualifications:
Possesses an undergraduate degree in business (preferred);
Knowledge of computer applications, including Microsoft Office, is preferred
Knowledge of scheduling software (e.g., PFM, FOS) preferred.
CAM Certification (Highly Desired)