What does a General Manager do for Allegiant? This position is responsible for compliance of all aspects of Allegiant Air and regulatory agency policies within the day-to-day operation of the station. This position also leads the base management team for Fight Ops, Inflight, and Maintenance to ensure: On-Time Performance, teamwork, and continuous improvement. What are some of the daily duties of a General Manager? Establish and maintain safety compliance of aircraft, customers, facilities and employee working environments. Address issues and provide corrective action as required Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance Lead the base management team, developing an environment that promotes On-Time Performance, teamwork, collaboration, and encourages continuous process improvement. Evaluate the performance of the base management team to include Inflight, Flight Ops, and Maintenance Managers as it relates to teamwork, On-Time Performance, and overall station support. Provide feedback to the team’s direct supervisors. Analyze performance against critical measures and develop and effectively implement solutions to achieve performance objectives for the entire base. Ensure compliance for controlling of station expenses/cost and maintain an effective cost control program Establish airport and local community relations as liaison with airport city officials, FAA, TSA, OSHA, police, fire departments and other groups wanting to experience the airport environment or hold a community event involving the airline and the airport. Coordinate airline service provider functions and oversee performance for local contracts providing service to Allegiant Air, i.e., fueling, skycap, security, catering, cleaning and ground handling. Evaluate performance and ensure effective development and implementation of appropriate measures and corrective action as required Ensure compliance of all procedures as outlined in our company manuals and monitor for current revisions and availability Ensure an acceptable level of customer service and baggage handling. Monitor and verify quality control. Ensure establishment of effective and cost efficient work schedules for station employees including an irregular operations plan. Participate in interview, hiring and staffing requirements (G4 stations only) Ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental; monitor and ensure corrective action for local training issues Coordinate with Customer Relations providing feedback, research and response for customer complaints/compliments. Establish employee recognition programs for station achievements, including safety performance and revenue collection programs Effectively communicate all airline business to internal and external departments and customers Work to establish contract revenue and actively by pursue opportunities to ensure station profitability Establish goals and objectives and constantly measure the performance of the station ensuring goals are met Responsible to evaluate, manage and provide ongoing feedback to employees while developing individuals and encouraging career advancement (G4 stations only) Develop a succession plan (G4 stations only) Lead and present investigations for any safety, security issues, or OJIs (G4) related items Lead by example, motivate to achieve results by exemplifying integrity, professionalism and excellent communication skills Develop customer correspondence at an executive level Extensive problem solving on a daily bases and including working with irregular operations Assist with Customer Service and Ground Operations functions as required Excellent communication skills, both verbal and written Assist HQ team with projects as requested Other duties as assigned What are the minimum requirements to be a General Manager? Bachelor\'s degree highly preferred Minimum of eight (8) years of airline operations experience, including five (5) years of management experience preferred Minimum of three (3) years managing cross-functional operations preferred Demonstrated experience of leading managers What other skills, knowledge, and qualifications are needed to be a General Manager? Must be able to assess emergency situations in a timely manner, exercising good judgment, flexibility, and ability to respond calmly and effectively. Due to these requirements, General Manager must reside within 60 minutes of assigned airport location. Ability to work in a sometimes stressful environment Highly organized with multi-tasking abilities Team approach and positive attitude Must be willing to work a flexible schedule including nights, weekends and holidays Well-developed planning and organizational skills are required Must be committed to the importance of serving the customer and have excellent customer service focus Must be at least 24 years of age and possess a valid driver\'s license Must pass a background check and pre-employment drug screen Must have authorization to work in the U.S. as defined in the Immigrations Act of 1986 Able to attend required training High level of proficiency in Microsoft Office software The General Manager is required to obtain GSC certification Must be able to travel a minimum of twice yearly and as needed to address operational concerns with cities the base flies to. What are the physical requirements of a General Manager? Flexible hours, some travel involved, ability to handle stress in a fast paced environment. Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Allegiant is an equal opportunity employer and will not unlawfully discriminate against qualified applicants or Team Members with respect to any terms or conditions of employment based on race, color, national origin, ancestry, gender, sexual orientation, age, religion, creed, marital status, military service status, union/non-union activity, citizenship status, or other characteristic protected by state or federal law or local ordinance. This includes compliance with all federal, state and local laws providing for nondiscrimination on the basis of disability in all aspects of the employment process and the requirement to provide reasonable accommodations to qualified individuals with disabilities in accordance with those laws.