Manager, In-Flight Absence Management The Manager, In-Flight Absence Management is responsible for managing workforce scheduling and improve overall employee productivity and effectiveness. In addition, the Manager will provide guidance regarding employee policies, partner closely with HR, and counsel and discipline employees accordingly. This position reports to the Sr. Manager, In-Flight Absence Management. Key Responsibilities: Responsible for receiving sick leave calls from Flight Attendants and documenting leave requests in assigned systems as well as communicating such absences with crew scheduling Serve as resource for Flight Attendants regarding sick leave policies and benefits Administer all versions of the Sick Leave Management Programs (SLMP) in the CBA including management of the doctor’s note compliance program Monitor pass travel adherence as it relates to sick leave, according to company policy Handle the OJI reporting including completing necessary paperwork in conjunction with the employee, investigate the circumstances of the OJI, and properly document the instances Partner with HR on FMLA requests, to obtain medical certificates, and on outside employment requests Partner with HR on initial intake of extended leave requests and follow up on return to work assignments and other complex leave situations Document occurrences to centralize tracking system and generate regular and ad hoc reports. Investigate potential policy violations and take appropriate actions Provide counsel to employees and administer disciplinary actions accordingly Other duties as assigned #LI Requirements Minimum Requirements: High School diploma or equivalent Three years of management or HR experience Working knowledge of federal and state leave employment laws and regulations Experience working with collective bargaining agreements Computer Skills (Microsoft Word, Excel, Outlook, PowerPoint, Access, etc.) Able to professionally handle multiple tasks and meet all deadlines Work independently, but yet cohesively with others within the department, as well as other depts Must be efficient and detailed oriented Demonstrates positive skills both verbal and written Must be able to investigate incidents and discipline with dignity Needs to be able to frequently work flexible hours Takes initiative, makes good, sound decisions and has good follow-through Must obtain AOA/SIDA badge Preferred Qualifications: College degree Flight Attendant experience Experience with leave management About [redacted] Hawaiian® has led all U.S. carriers in on-time performance for each of the past 14 years (2004-2017) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i. Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide. [redacted], Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook ([redacted]), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.