Description
[redacted] Aviation has been providing private jet services around the globe since 1968. Taking pride in the pursuit of perfection is at the center of everything that we do. Our most valuable asset is our experienced team. If you are goal-oriented, dedicated, proactive, and enjoy a customer-centric culture, we would be delighted to get to know you better.
We are seeking a strong, highly experienced Cabin Server and Floater for our full-service FBO at Van Nuys airport and future FBO network. If you meet the minimum requirements in this job description and are goal-oriented, dedicated, proactive, and enjoy a customer-centric culture, we would be delighted to get to know you better.
All applicants must submit to a pre-employment drug screen and background check.
Position Summary
This position is responsible for providing the highest quality of service and amenities to all CLA clientele, including internal events and projects.
Responsibilities
Provide a high level of cabin service on various aircraft while ensuring the safety and comfort of each aircraft passenger during the flight
Prepare aircraft with fresh amenities, catering, and special requests
Plan, order, shop, prepare and serve all meals and beverages
Ensure the aircraft is clean, and ready for departure
Maintain complete and detailed working knowledge of all service equipment and procedures of the aircraft on which he/she is assigned
Conduct a pre-flight check of all cabin equipment prior to each flight
Greet passengers and assist with their personal belongings
Ensure passenger comfort and maintain cabin cleanliness.
Brief and assist passengers with cabin management systems such as entertainment, high-speed data systems, and phone capabilities
Participation in crew resource management
Report any blemishes to PIC and Inflight Service Managers
Coordinate with the crew if a detailed cleaning should be arranged
Ensure aircraft dry-cleaning is processed, accounted for, and returned to the appropriate location
Provide post-trip information via Inflight Survey upon flight completion
Actively maintain communication with Inflight Services Management
Maintain standard stock and organization of aircraft cabin, lavatory, and galley.
Shop for necessary items, rotate and organize all amenities, prepare flower arrangements, fruit baskets, and all boarding snacks/baskets
Assist in keeping all storage areas including aircraft lockers and cages organized and clean
Attend and maintain currency in all aspects of required training, annual recurrent safety, medical and company Indoc training
Review policies and procedures
Submit trip paperwork in an appropriate timeframe
Inventory aircraft as needed
Knowledge of food safety handling
Review and uphold policies and procedures
Participate in [redacted] SMS program
Other duties may be required, as needed
Skills and Abilities
Excellent communication and interpersonal skills
Excellent written and verbal communication skills
Able to work in a high pace industry
Able to work a flexible schedule and work on-call shifts to support the 24/7 nature of the flight schedule
Ability to provide excellent service to clients or owners with high or unreasonable expectations
Self-motivated, able to work independently and with minimal direction
Pro-active and creative problem solver
Enjoy a high level of customer interaction
Emergency training – certificate completed within the past 12 months to include the following:
FACTS or Flight Safety
CPR/ First Aid
Pre-employment drug screening
Valid passport
Signing of Cabin Server Manual signature page following CLA Indoctrination training.
Education
High School Diploma or equivalent
Requirements
Must have and maintain a valid California Driver’s License, restricted licenses are not valid for employment at [redacted] Aviation.
Must be available to work flexible hours, weekends, and holidays.
Must be available to be “on-call” unless on a hard scheduled day off.
Covid-19 vaccination.
Equal Opportunity Employer
In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All applicants must submit to a pre-employment drug screen and background check.
About [redacted] Aviation
Founded in 1968 by legendary aviator and industry pioneer [redacted]. Today, [redacted] Aviation is considered the world’s most experienced operator of private jets. Prominent individuals and leading corporations trust [redacted] for aircraft management, charter, maintenance, avionics, interiors, and FBO services. The company has aircraft operations and regional offices across the U.S., including full-service FBOs in Los Angeles and Orange County, and aircraft maintenance centers in Los Angeles, San Diego, and Oxford, Connecticut. With the most knowledgeable team in the industry, [redacted] delivers superior safety, service, and value to aircraft owners and jet travelers worldwide. Visit claylacy.com