[redacted] Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing our employees. If you want to grow your career and broaden your experience, then Skyservice is the right team for you. Purpose Reporting to the Chief Commercial Officer, the Manager, Inside Sales will be responsible for all aspects of lead generation, prospecting, reporting, analysis and modeling related to sales. The successful candidate will develop, manage and engage a team to deliver best in class support to drive sales activities across all lines of business within the organization. Summary Of Responsibilities Build, manage and lead a team of cross functional Inside Sales Representatives to target leads and grow the business; Responsible for implementation and ongoing development of processes and reporting to ensure success for the Sales teams; Establish and manage key performance indicators (KPIs), ensuring proactive measures are in place to support overall business strategy (short and long term); Analyze business and market data to clearly identify sales targets for each of the organization’s distinct lines of business; Conduct customer research targeting High Net Worth Prospects, Operators, Managed Aircraft and other Potential Clients Establish strong interdepartmental communication and accountability plan to ensure best in class support and data analysis; Prepare presentations for executive management; Responsible for effective management of employees, including driving performance management initiatives, succession planning, headcount management and other HR initiatives; Develop, coach and mentor direct reports and continue to build a highly engaged, high performing team; ensure continuous development of leadership bench strength. QUALIFICATIONS AND SKILLS REQUIRED: Post-secondary diploma or degree together with a minimum of 3 years’ experience in a management role; Previous experience in the aviation industry is required; Proven track record of achieving business and financial results; Sound and proven experience working with analytics and data modeling; Superior interpersonal / relationship skills; Excellent communication skills – both oral and written; Strong leadership skills including ability to manage, coach and drive performance; Flexibility required to support a dynamic organization; may be required to work irregular hours and be on call as required; Working knowledge of Salesforce and a high proficiency in Microsoft Office suite of programs is required. Skyservice is an equal opportunity employer and welcomes applications from all interested parties. If for any reason you cannot apply through our job board, please contact a member of our Human Resources team for special accommodation.