[redacted]’s Mission is to deliver an aviation experience that is the pinnacle of innovation, quality, and safety to our customers. [redacted] is the recognized global leader in personal aviation and the maker of the best-selling SR Series piston aircraft and the Vision Jet™, the world’s first single engine Personal Jet and recipient of the 2017 Robert J. Collier Trophy. Founded in 1984, the company has redefined performance, comfort and safety in aviation with innovations like the Cirrus Airframe Parachute System® (CAPS®) – the first FAA-certified whole-airframe parachute safety system included as standard equipment on an aircraft. To date, worldwide flight time on [redacted] has passed nine million hours and over 170 people have returned home safely to their families as a result of the inclusion of CAPS® as a standard feature on all [redacted]. Find out more at [redacted] Cirrus offers a competitive benefits package and is dedicated to the advancement of general aviation. The Cirrus Flying Club offers employees and their family members the unique opportunity to obtain their private pilot’s license in the comfort of a Cirrus or rent a Cirrus for an impromptu adventure at a greatly reduced rate. We are committed to investing in the future of our employees and company by offering professional development and career progression opportunities and we engage employees by offering several employee and family events throughout the year, as well as the opportunity to take part in activity clubs and community events. Job Summary: The Delivery Pilot- Piston sets the industry standard for aircraft delivery and represents the Cirrus Service Essentials at all times. He or she is responsible for sustaining an efficient, accommodating, and informative protocol for the transfer of aircraft ownership from the manufacturer to the client. Keeping clients’ needs paramount, he or she supports critical phases of the delivery process, to include aircraft completion, ferry from the manufacturing facility to the Vision Center, final inspection and preparation, aircraft presentation and acceptance flight, and transition to the ownership phase. Superior client hospitality skills, technical knowledge, leadership, and organizational skills are crucial. Essential Duties and Responsibilities: Maintains a culture of hospitality to enhance the Cirrus brand and aircraft ownership experience Maintains formal policies and procedures for all aspects of Vision Center operations pertaining to client interface, aircraft utilization, preparation, maintenance, and supporting equipment Supports the final phases of aircraft completion, ferry logistics, delivery staging and timing, and coordination with clients. Ensures that aircraft meet or exceed cosmetic and mechanical standards, are completed on-time, with the correct supporting equipment, using the highest level of attention to detail Administers the presentation of aircraft to customers in a safe, welcoming, informative, and comfortable environment Educates the customer on the features of their aircraft, to include ground presentations and demonstration flights Oversees and coordinates the presentation of pre-owned aircraft and any aircraft at the Vision Center for service or aftermarket upgrades Works with related departments to continually improve the aircraft finishing and aircraft presentation process Seeks to continually modernize and streamline the interface between the client and key aircraft acquisition roles at Cirrus Maintains an adequate inventory of supporting equipment for each aircraft. Works with Shipping, Parts, and Purchasing to ensure equipment is in stock and available for every delivery Performs, on an as-needed basis, corporate flight missions, including demonstration flights, sales event support, maintenance flights, customer acceptance flights, and corporate missions Maintains expert knowledge level of all aircraft features and functionality Manages condition of delivery showrooms and aircraft hangars Maintains airfield driving privileges to recover aircraft if needed Evaluates weather conditions and other factors to determine a safe go/no go decision while complying with Cirrus safety and operation manuals Works efficiently and effectively as an individual in team settings, consisting of Cirrus employees or outside vendors Maintains flight proficiency and currency Assists in cleaning aircraft, hangars and flight operations office. Will be required to perform other duties as requested, directed or assigned Education and/or Experience: One year of flight training experience 500 hours of instruction time 50 hours of SR2X PIC Commercial pilot\'s license Instrument rating, CFI, CFII 2nd Class Medical Bachelor’s degree or equivalent combination of education and experience is required Excellent written and verbal communication required A good understanding of Microsoft Word, Excel, Access, and Outlook is required Applicant must be able to work as part of a team, as well as individually Overnight travel and weekend work will be required Competencies To perform the job successfully, an individual should demonstrate the following competencies: Customer Focus- Builds strong customer relationships and delivers customer-centric solutions Communicate Effectively- Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences Manages Complexity- Makes sense of complex, high quantity, and sometimes, contradictory information to effectively solve problems. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. Work beyond 40 hours per week may be required. This opportunity is located in Knoxville, Tennessee. Chosen as the location for our Vision Center Campus, the hub of our customer experience activities, Knoxville is often described as a hidden gem. Surrounded by the Smoky Mountains and home to the rambling Tennessee River, the town offers a plethora of outdoor activities and a vibrant downtown. Very few places feature the opportunity to experience live music, culture, outdoor adventures and acclaimed cuisine in one location. It’s no wonder why Knoxville was recently named as a “Top 10 Destination on the Rise” by Trip Advisor. Cirrus is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.