Key Responsibilities: Deliver a balance of leadership, accountability and support to drive increased Flight Attendant performance while maintaining a high level of engagement Manage all attendance, performance, development, and disciplinary issues for Flight Attendants Manage delivery of Flight Attendant crew briefings Communicate and administer company policies, procedures, departmental goals and initiatives to Flight Attendants Work in conjunction with the Reliability Team to administer the Sick Leave Monitoring Program, Progressive Discipline Policy in a timely manner. Actively engage with Flight Attendants to ensure we support the goals and vision provided by In-Flight Managing Director and VP Actively engage Flight Attendants with the intent to reduce On the Job Injury (OJI) occurrences Act as Company Representative for disciplinary cases or grievances Provide support in the operation as needed Performs additional tasks as directed by the Senior Manager of In-Flight Requirements Minimum Requirements: High School diploma or equivalent education 2 years of management / supervisory/ lead experience Able to successfully manage and lead multiple projects to completion within budget and on time Must be able to investigate incidents and discipline with dignity while maintaining confidentiality Able to build and maintain relationships with Flight Attendants and managers at the highest professional level Computer Skills (Microsoft Word, Excel, Outlook, PowerPoint, Access) Must obtain a Passport, AOA badge and Ramp License Able to work flexible hours including holidays and weekends Preferred Qualifications: Previous or current Flight Attendant experience About [redacted] Hawaiian® has led all U.S. carriers in on-time performance for each of the past 13 years (2004-2016) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler and Travel + Leisure have placed Hawaiian among the top of all domestic airlines serving Hawai‘i. Now in its 89th year of continuous service, Hawaiian is Hawai‘i’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (11) than any other airline, along with service from Japan, South Korea, China, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides approximately 170 jet flights daily between the Hawaiian Islands, with a total of more than 250 daily flights system-wide. [redacted], Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow updates on Twitter about Hawaiian (@HawaiianAir) and its special fare offers (@HawaiianFares), and become a fan on its Facebook page ([redacted]). For career postings and updates, follow Hawaiian’s LinkedIn page. For media inquiries, please visit [redacted]’ online newsroom.