About [redacted] [redacted] is one of the fastest growing private-charter and aircraft management companies in the United States. As an owner/operator with corporate offices based at Henderson Executive Airport (HND) and primary hangars at McCarran International Airport (LAS), Thrive’s growing fleet of light, super-mid, and large cabin aircraft serve missions throughout North America and beyond! To learn more about us, please visit [redacted] or follow us on Instagram @thriveaviation! We are a thriving company driven by progress, service, and seeing things in a new light. We are dreamers and innovators building upon our own cumulative experience, as well as that of those who have come before us on a mission to mold a new direction in private aviation. We are now seeking to align paths with like-minded individuals that share a desire to affect positive change and growth through teamwork and strong individual influence. If that is you, we would love to meet… Position Summary The In-Flight Service Manager is a key partner to the Chief Pilot and Director of Operations as the leader of [redacted]\'s In-Flight Service Crew consisting of Cabin Attendants and/or Flight Attendants. Responsible for all aspects of your assigned division and aircraft, you will be spearheading training initiatives, writing and maintaining manuals, act as a Program Manager supporting aircraft cabin management systems, and providing financial oversight of cabin services. Duties and Responsibilities Responsible for the Safety of passengers and crew. Manage the Cabin services to ensure compliance with regulatory requirements related to the safe operation of the aircraft. Perform duties in accordance with all standards established by international law, corporate policy, local state and federal regulations, and industry best practices. Manage passenger profiles and catering, being aware of any health or allergy related concerns before serving to mitigate health risk during flights. Manage vendors and contractors that support the Cabin service program to ensure fiscal responsibility and provide seamless operations that result in a positive customer experience. Active participation in industry and project teams that support Company and department initiatives. Inventory Management - Ensure accurate stock and spend on all commissary items for aviation trips and commissary inventory control. Collaborate with Crew Scheduling and Flight Logistics for optimal and efficient scheduling of Cabin Attendants while ensuring guest service expectations are consistently exceeded. Manage the annual aircraft business plan and budget, which includes data connectivity services, safety systems, catering and aircraft/commissary inventory stock and supplies. Partner with the Aircraft Appearance Specialist and Maintenance Team to prepare the annual aircraft maintenance plan and provide recommendations for aircraft improvements and modifications. Requirements Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform required duties. While performing the duties of this job, the employee is regularly required to sit; use hands to finger and required to reach with hands and arms. There is no significant standing, walking, climbing, kneeling, reaching, handling, pushing, and pulling. The person in this position needs to be able to move about inside the office to access file cabinets, office machinery, etc. There is a constant operation of a telephone and computer. The employee may be lifting up to 35 lbs. Specific vision abilities required by this job include close vision and ability to adjust and focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while in an office environment and in the hangar. The work is typically done while sitting at a desk or table and/or in the hangar. The noise level in the work environment is usually moderate ,however, can be loud. Experience & Qualifications The most successful candidate in the position will meet most, if not all, of the following criteria. Minimum two years’ prior experience in flight crew scheduling Previous experience managing a large team of Flight/Cabin Attendants, including a combination of full-time employees and contractors, highly preferred Part 135 charter experience preferred Exceptional customer service skills Ability to analyze and solve problems in a fast-paced environment Strong organization and communication skills Proficiency with Microsoft software applications (Access, Excel, PowerPoint, Project, Word and Outlook). Must have excellent analytical skills and strong decision-making skills. Excellent oral/written communication, interpersonal skills and problem resolution skills are required. Ability to work on multiple projects in a deadline-oriented environment. Exceptional attention to detail with organization and time management skills. Experience working in a corporate flight department.