McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.
Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride
Salary Range
The hiring target for this position is $180,000 to $190,000 per year base pay.
Benefits
Unlimited confirmed travel privileges for you and eligible family members on Alaska Airlines & Horizon Air
Alaska Lounge membership
Equity grant
Performance based pay bonus structure
Comprehensive health benefits program, including medical, dental, & vision insurance
401(k) with company match
Company provided life insurance
Education assistance
Holidays and paid time off
The Managing Director, Seattle Station Operations reports to the President and assumes overall responsibility for building and leading [Company] operations at Seattle-Tacoma International Airport.
Key Responsibilities
Foster a culture of safety and compliance and ensure focus on employee safety in all levels of the organization
Develop positive relationships with customers, reinforcing our commitment to customer service and ensuring that we are establishing, and achieving required levels of service
Developing and managing relationship with airport authorities within all assigned stations to include security, TSA, real estate and maintenance operations
Reinforce strong working relationships with Human Resources, Safety, Training, Alaska counterparts, customers and other engaged third parties (i.e. GSE providers)
Develop, implement, and oversee daily operational performance to ensure stations meet/exceed performance and scorecard metrics
Establish and manage financial and productivity goals to ensure stations meet/exceed budget targets
Establish and maintain a leadership style that encourages communication at all levels and where employees feel valued, connected and engaged in the success of the operation
Establish a culture of continual improvement to ensure optimum efficiency, productivity and financial performance at stations
Develop and mentor team members to facilitate diversity, succession planning and career progression
Hire, coach and develop leaders throughout the organization for alignment, growth and engagement
Design, implement, and oversee procedures for new station operations
Act as liaison for all stations and regions to ensure appropriate support services are provided
Foster and maintain an environment and culture that exemplifies McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride
Perform additional duties as required for success of the business
Required
8+ years of hands-on operations leadership experience, including experience leading large teams of union-represented employees, and leading multiple functions simultaneously in a fast-paced, customer-focused environment
3+ years in a leadership role
Experience with building, developing, and overseeing ground service teams
Working knowledge of fiscal control systems, staffing processes, safety and security compliance
Working knowledge of safety management system (SMS) and airline security compliance requirements
Ability to travel extensively, as needed, to support the success of the operation
Analytical and excellent problem-solving skills
Excellent strategic development skills
Strong interpersonal skills, with the ability to drive outcomes in the best interest of the company
High school diploma or equivalent required
Must be authorized to work in the U.S.
Preferred
Aviation, Transportation, or related industry experience
Bachelor’s degree in a related field or equivalent experience