Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remain at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Why Join Contour Airlines?
We offer a competitive compensation and benefits package designed to support your personal and professional success, including:
Competitive Salary
Health, Vision, and Dental Insurance (plus short- and long-term disability, and voluntary life insurance), effective the first day of the month following hire
401(k) Savings Plan with up to 6% company match, effective the first day of the month following hire
Paid Sick Leave (up to 56 hours annually, rolling over up to a 480-hour bank)
Vested Vacation Hours (available on January 1 following your hire date)
Travel Privileges – Non-revenue/space-available travel after six active months of service
Variety of Leaves of Absence (medical, family care, maternity, paternity, personal, etc.)
Equal Opportunity Employer
Contour Airlines is committed to diversity, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to age, race, gender identity, sexual orientation, religion, national origin, veteran status, disability, or any other protected characteristic. Reasonable accommodations are available upon request—contact [email protected] for more information.
Join Our Team
Our rapid growth has created exciting opportunities across the organization. We invite you to join the Contour Airlines family and grow with us.
Position Summary
The Station Manager oversees and coordinates all aspects of station operations at Nashville International Airport, ensuring safe, efficient, and customer-focused service. This role requires strong leadership, operational expertise, and the ability to build and maintain a high-performing team.
Key Responsibilities
Lead, manage, and support station operations, including ticket counter, gate, baggage, and ramp activities
Oversee aircraft marshaling, servicing, pushback, towing, and deicing operations
Ensure safe ground-handling procedures and perform equipment checks
Recruit, train, coach, and evaluate cross-utilized agents, including scheduling and performance management
Foster a positive customer experience by resolving concerns promptly and professionally
Maintain compliance with all FAA, TSA, and company regulations and procedures
Manage operational irregularities, communicate effectively with SOC and leadership, and implement proactive solutions
Conduct incident investigations and implement corrective actions as needed
Complete required reports, audits, and documentation in a timely manner
Perform other duties as assigned by management
Working Environment / Physical Requirements
Frequent stooping, bending, kneeling, and crouching while performing job duties in both indoor and outdoor environments.
Regularly handle, lift, load, unload, and transport items weighing up to 75 pounds, with or without reasonable accommodation.
Ability to stand, walk, and work on your feet for extended periods of time (up to 8 hours per shift).
Must be able to work in a variety of environmental conditions, including exposure to extreme weather conditions (heat, cold, rain, snow) and loud noise levels.
Capable of safely operating ground service equipment (GSE) and performing physical tasks associated with ramp operations.
Must be able to ascend/descend stairs frequently.
Must be at least 23 years of age
High school diploma or GED equivalent preferred
Authorized to work in the United States and able to travel internationally
Valid driver’s license with a clean driving record
Ability to read, write, and communicate effectively in English
Professional demeanor with a polished and customer-focused attitude
Strong leadership, organizational, and problem-solving skills
Proven ability to work effectively with a variety of personalities
Skilled at managing multiple priorities and meeting deadlines in a fast-paced environment
Exceptional attention to detail
Self-motivated with the ability to inspire and motivate a team
Excellent written and verbal communication skills, delivered with professionalism and tact
Ability to pass a DOT-required pre-employment drug screen and comply with FAA and company random drug and alcohol testing requirements
Ability to pass a 10-year work history review, criminal background check, and fingerprint screening
Flexible availability, including nights, weekends, holidays, and varied schedules
Proficient in Microsoft Office 365 (Excel, Word, Outlook) and related software
Able to lift 75 lbs. routinely (with or without reasonable accommodation)
Committed to working safely and in compliance with all regulatory requirements, including OSHA, EPA, state, and federal regulations
Prior aviation experience or aviation-related education a plus