This is a full-time on-site role located in New Haven, CT, for a Director of Operations / Chief Pilot (Part 135). The Director of Operations is responsible for overseeing daily operational activities, ensuring efficiency in workflow, managing resources, and maintaining high service standards. The role includes leading teams, developing strategic initiatives, handling budgets, implementing operational policies, and fostering strong customer service practices to drive business success. The Director will also analyze operations for improvement opportunities and work collaboratively to achieve organizational goals.
Qualifications
Oversee Part 135 on demand and scheduled flight operations in compliance with FARs
Execute policies and plans related to crew members, dispatchers, and operational control
Coordinate and train check airmen
Maintain oversight of aircraft movement and utilization through delegated personnel
Oversee the Dispatch department, including day to day decision making together with Maintenance and Customer Service/Sales
Oversight/development of the Safety Management System (SMS)
Partner with Maintenance to align aircraft inspections and usage
Maintain Operations Specifications, GOM, and essential manuals
Ensure reporting and communication requirements with FAA and TSA
Oversee FAR 119.59 record keeping
Conduct or supervise company training programs
If qualified, may occasionally fly to support operational oversight
What Makes This Role Appealing
Well-established aviation organization with long-term stability
Supportive, close-knit team culture
Opportunity to own the role and provide steady leadership
Requirements
Airline Transport Pilot Certificate
3 years of experience within the last 6 years as Pilot-in-Command under Part 121 or Part 135
Minimum 3 years of management or supervisory experience
Strong leadership presence and collaborative decision-making style
Subject to pre-employment background check and motor vehicle report review
Maintain valid driver's license and endorsements as required per position
Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position
Knowledge & experience with Part 91/135 C208 Amphibian seaplane operations preferred but not required