At [Company] curiosity and excitement for growth go a long way.  In fact, [Company] was launched by seekers, adventurers, and above all fliers.  Our rich legacy and pioneering spirit are still evident in our team today. Our open-hearted attitude, respect for the people we fly and our attention to detail is what sets [Company] apart from its competitors.  Natural curiosity and hunger for wonder are behaviors that make our employees successful.  

General

We are seeking a highly motivated and dependable Supervisor to join our Miami operations team. This position plays a key role in supporting the day-to-day oversight of frontline staff and ensuring safe, efficient, and professional execution of operational standards. The Supervisor is responsible for promoting a culture of teamwork, accountability, and excellence, while ensuring compliance with company policies and FAA regulations.

Duties & Responsibilities

• Provide direct supervision and support to flight attendants and operational staff at the Miami base.

• Work cohesively with the Miami operations team to ensure on-time departures and a smooth overall operation.

• Remain current as a flight attendant and operate flights as necessary to support the operation. 

• Monitor performance, attendance, and compliance with company policies.

• Conduct pre-flight briefings and post-flight debriefs when necessary.

• Act as a liaison between crew members and management, escalating issues as appropriate.

• Participate in investigations, fact-finding, and disciplinary procedures.

• Assist with coordination of irregular operations and provide support during disruptions.

• Deliver coaching, recognition, and corrective feedback in a timely and professional manner.

• Participate in hiring, onboarding, and training of new team members.

• Ensure consistent application of safety and service standards.

Schedule & Availability:

• Must be available 5 days a week, with flexibility to work weekends, holidays, and irregular hours, including early mornings or late evenings as needed to support the operation.

Qualifications

• Minimum 2 years of supervisory or leadership experience, preferably in aviation or transportation.

• Previous experience as a flight attendant or operations team member preferred.

• Must be able to maintain active flight status and meet all flight attendant qualifications. 

• Strong leadership, problem-solving, and communication skills.

• Ability to remain calm and professional in high-pressure situations.

• Proficient in Microsoft Office and company scheduling system.

• Must be able to obtain airport security clearance.