Purpose of Position

The Scheduling Manager provides strong leadership to the scheduling teams through regular check-ins, team meetings, and timely feedback. This role focuses on developing, training, and coaching employees to perform their duties efficiently and effectively, while fostering a respectful, trusting, and accountable environment.

Tasks and Responsibilities

• Creates and achieves departmental goals by coaching, developing and mentoring employees.

• Manages employee performance, behavior, and development to mitigate foreseeable risks.  

• Identifies and nurtures high-performing individuals for succession planning.

• Coordinates with Operational Capacity, Maintenance, and Executive Jet Management teams to ensure the correct number of assets (crews and aircraft) are available to meet demand.

• Manages, coordinates, and plans non-standard events with the Operations team which may include traveling for offsite support when necessary.

• Provides input and feedback to the Operations and Solutions Managers on the development, testing, and training of all technology initiatives that directly impact the Scheduling Team.

Education

Bachelor's in Logistics or Data Analytics

Certifications and Licenses

Years of Experience

6-8 years of experience

Core Competencies

Adaptability

Collaboration

Curiosity

Service-Oriented

Strives for Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Strong leadership and team management skills

• Excellent organizational and multitasking abilities

• Excellent communication skills

• Service oriented approach when interacting with all customers

• Strong decision making skills involving several variables 

• Ability to collaborate cross functionally 

• Ability to define problems, pinpoint issues, and collect data that establishes facts, and draw valid conclusions  

• Ability to manage and adapt to frequent changes and multiple priorities

• Ability to prepare for and successfully facilitate meetings  

• Ability to produce clear, well-documented records of events     

• High level of business acumen and strategy execution skills

• Availability to work irregular hours and schedules to best fit the needs of the department, including nights and weekends on short notice          

• Minimum 5 years’ experience within the Scheduling department preferred