Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.
Position Summary: The Director Quality Flight Service is responsible for the oversight of all Quality Management system processes and supporting programs including the development, implementation, maintenance and evaluation of safety management and quality management systems and processes for Aircraft Services APAC. He / She ensures compliance with applicable standards and regulations and liaises directly with all aviation authorities on behalf of Jet Aviation.
Main Responsibilities:
— Lead and champion all safety management activities for Aircraft Services APAC and serves as Safety Manager, for any regulatory Postholder responsibilities.
— This role will require Safety Manager post holder responsibilities for the San Marino AOC and other regulatory frameworks as the business capability grows.
— Develop and monitor the Safety Management System in accordance with relevant regulatory requirements and the guidance specified in ICAO Annex 19 to ensure on-going compliance and make recommendations where applicable.
— Ensures the development, implementation, maintenance, and evaluation of the Quality Management System (QMS) and oversight of QMS personnel.
— Monitor and track internal and external safety reporting; mandatory and voluntary.
— Liaise with external third-party auditors on required safety audits (e.g., IS-BAO)
— Ensure timely corrective actions to all non-conformities (internal and third party) in the departments within his/her area of responsibility.
— Ensure a timely response back to the aviation authorities for all corrective and preventive actions resulting from audit findings or other non-conformity reports.
— Implement and manage the company’s risk assessment and change management process
— Coordinate with the relevant regulatory authorities regarding compliance issues including operational approvals
— Close co-operation with department heads to address compliance and quality issues and liaise with other safety professionals in the Jet Aviation Group as required.
— Develop, monitor and exercise the Emergency Response Plan and assumes a leadership role in the exercise testing of the plan
— Consult with Regulatory Authorities, customer, and relevant Government bodies in relation to Aviation Quality and Compliance issues.
— Lead occurrence investigations of incidents relating to maintenance error and report on findings as required and produce relevant safety reports where applicable
— Provide updates to the Accountable Managers on aviation related safety matters, trends, and analysis
— Ensures the maintenance and protection of all safety related data.
— Develop, implement, and maintain the Flight Data Monitoring (FDM) Program in accordance with ICAO Annex 6 and regulatory requirements.
Minimum Requirements:
— Bachelor's degree in aviation related field with a focus on safety management and or extensive or equivalent operations or industry experience
— Minimum 10 years in aviation including an operational safety or significant compliance monitoring and reporting experience
— Expert knowledge of Risk and Change Management
— Expert knowledge of Safety Management System application and reporting
— Experienced Lead Auditor and Aviation Safety Investigator.
— Experience in the application of Root Cause Analysis tools including HFACS.
— Working Knowledge of WHSE requirements
Desired Characteristics:
— Customer service and safety focused
— Collaborator and process minded
— Excellent communications, customer service and people skills
— Results driven and able to execute with high personal accountability
— Strong initiative and ability to plan, organise and prioritise without direct supervision
— Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)
If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English.