[Company] LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB), FAA Part 135 and DoD Commercial Airlift Review Board (CARB) certified company that conducts operational, maintenance, and training aviation support operations across the U.S. and internationally, 24/7, 365. This person is expected to be a team-oriented aviation professional with sufficient knowledge of and experience with 14CFR 91 & 135 flight operations management.
Position Summary
This is an entry level position who will report to the Flight Operations Manager and interacts with the Director Flight Operations, Director of Operations, the Chief Pilot, Station leads, the Director of Maintenance, and Finance, and is responsible for the day-to-day flight following and logistics of the aircraft, security, personnel and costs. Good communication skills are required and the successful candidate must be able to exhibit the values and culture of the company while working with flight crews in a fast paced/dynamic environment.
Reports directly to the Flight Operations Manager
Coordinate with the Chief Pilot regarding crewmember qualifications and training currency.
Coordinate with the Director of Maintenance regarding aircraft airworthiness status.
Coordinate with the Director of Flight Operations daily and as needed
Perform other duties as assigned by the Director of Operations.
Duties and Responsibilities:
The Flight Operations Specialist reports to the Flight Operations Manager. The duties of the Flight Operations Specialist are as follows:
Be knowledgeable in flight following, logistic support and must be able to make time-dependent logistical decisions relating to the safety of flight, security, personnel, and costs.
Be knowledgeable of FAA Regulations, the Company’s GOM, Op Specs, and other materials pertinent to the duties;
Responsible for proactively monitoring weather and air traffic control status and any other possible schedule interruption to client services, scheduling, and all other interested parties as necessary;
Responsible for obtaining, monitoring, tracking, and disseminating any operational restriction to daily operations and flight crews including, but not limited to NOTAMs, noise restrictions, FBO hours of operation, and airport capabilities;
Expected to enter post-flight information into reporting systems for tracking purposes, and to understand the need for / and to initiate safety reports into the SMS as applicable;
Ensure all crewmembers are accurately briefed or re-briefed of any and all duty assigned by [Company] is in accordance with the approved Operations Manual, Company Operations Specifications, Company Policies and Procedures, Federal Aviation Regulations, and department guidelines;
Ensure required trip sheets and all other required trip documents are sent to and received by the appropriate company personnel including crewmembers;
Ensure the safety of the passengers and aircraft;
Maintain department records to ensure accurate reporting, currency, and accounting;
Ensure passenger requirements are communicated to the flight crew;
Maintain close liaison / communications (pre-flight / post-flight) with flight crew and maintenance;
Monitor flight and duty time of crew to ensure compliance;
Monitor flight crew qualifications;
Monitor aircraft maintenance compliance requirements
Ensure crew and aircraft assignment are current and up-to-date;
Provide computerized flight plan and weather / NOTAM packages per request
Competencies
Customer focused
Teamwork and coordination
Aviation operations
Position Type and Expected Hours of Work
The position does not have set schedule, candidate will need to be able to work shifts, including nights, weekends, holidays, and 24/7 on-call. Requires availability at any time to resolve any issues encountered by flight coordinating team.
Pay: $50,000 / yr
Travel: Some travel is expected for this position.
Work Environment
This position operates in a professional environment, which may include indoor office work and exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:
Must be able to lift 30 pounds
Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
Education, Experience, and Eligibility Qualifications
Entry level Position
Aircraft Dispatcher Certificate (Not required)
High School Diploma, GED or equivalent; Associate’s degree or higher preferred
2 or more years of experience in customer service
Airline industry or operational experience preferred
Reliable and self-motivated with a positive attitude
Able to multi task efficiently and effectively to meet deadlines
Interpersonal, written and verbal communication skills
PC proficient in Microsoft Office products and general internet applications
Ability to work any shift including evenings/night, weekends, holidays as needed
Ability to read, write, speak and understand English
Repetitive motion such as typing and phone work.
Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
Additional Eligibility Qualifications
Acceptable driving record
Ability to pass a background check
Zero tolerance drug-free company
Comply with DOT Published rule 49 CFR Part 40
If required, must be able to obtain TS clearance.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.
Location
Colorado Springs, CO 80916
License
FAA Dispatcher Certificate (Not required)
[Company], LLC is an equal opportunity employer.
Pay: $50,000 /yr.