[Company] is currently seeking a full-time Charter Sales Associate for our Charter division to oversee the sales division.

 Essential Job Tasks

• Maintain and update tracking sheet and stacking chart

• Handle incoming calls and web inquires for wholesale and retail client charter requests

• Prepare personalized quotes, sales documents, and client agreements

• Follow up and diligently maintain the new inquiry process

• Utilize CRM (jetinsight.com) to enter, track, and grow client contacts

• Book, accommodate changes to, and confirm details for charter trips

• Relay all client requests to flight ops team

• Follow up with clients to ensure a successful charter experience

• Meet and greet customers arriving or departing on a flight, as available

• Assist Flight Operations in aircraft sourcing efforts

• Basic understanding and application of aviation regulations FAR Part 91 & Part 135

• Coordinate with Flight Operations Team to deliver superior and consistent levels of service

• Proactively manage charter client accounts

• Periodically visit customers and participate in trade shows and exhibits

• Constantly seek ways to be aware of all industry developments and competitive interests

• Participate in [Company] training programs

 Core Competencies

• Demonstrate excellent verbal and written communication skills. Ability to communicate at all levels of an organization

• Excellent organizational and time management skills

• Ability to multitask and prioritize daily workload

• Exceptional customer service skills

• Ability to analyze and problem solve in a fast-paced environment

• Continual on call availability during non-business hours

• Demonstrate ability to use computer programs such as Microsoft Office product

 Work Environment

• This position requires the ability to work near moving mechanical parts.

• Withstand outdoor weather conditions within an open air hangar and on the flight line for extended periods.

• The noise level may be loud and use of headset is required.

• Willing and able to work extended duty periods on sequential days, as well as a varied schedule, including early morning, nights, overnights and weekends.

 Physical Demands

• Must be able to remain in a stationary position 80% of the time

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer

• Constantly operates a telephone requiring oral and auditory capacity enabling interpersonal communication

• Light physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds frequently

• Ability to move from department and buildings to interact with others.

 Travel

• Travel up to 25% of the time, including nights, weekends, holidays and overnight stays. Able to work extended hours with lack of scheduling control and be ready to report to work with little notice.

 Required Education/Experience

• Bachelor’s degree preferred

• Minimum 5 years of experience in a similar manager level position

• Minimum 5 years of 135 operations experience

• Knowledge of Jet insight a plus

• Must pass background check

• Ability to work offsite on call during nights, weekends, and/or holidays on a rotating schedule

• Proficiency in Microsoft Office Products (Outlook, Word, Excel, etc.)

• Excellent written and verbal communication skills