Avcon Jet is a dynamic and growing aviation company specializing in global aircraft management and charter operations. With an impressive fleet and worldwide presence, we offer personalized service to clients and maintain a strong commitment to safety, quality, and professionalism.
As the Head of Cabin, you will lead and manage the team of flight attendants for Avcon Jet’s fleet. You will ensure the highest standards of customer service, safety, and crew performance, while also acting as a liaison between cabin crew members and management. This role is crucial to maintaining the premium in-flight experience Avcon Jet clients expect.
Leadership: Oversee and manage the cabin crew across all Avcon Jet operations globally. A major part will be setting up/managing your pool of CFA/ISP worldwide for your recruitments – permanent roles and free lance
Service Excellence: Ensure the highest standards of in-flight service and passenger care, from phasing in/ setting up an aircraft to every leg.
Safety Compliance: Ensure compliance with all aviation safety standards and procedures, and manage cabin safety training programs.
Training & Development: Develop and implement training programs to maintain and improve the skills of the cabin crew.
Scheduling & Crew Management: Oversee cabin crew scheduling and ensure optimal staffing levels for all flights.
Client Interaction: Act as the primary point of contact for cabin crew issues and client feedback related to in-flight service.
Experience: Minimum 5 years of experience as a flight attendant (ISP), including 2 years corporate (Cabin) and at least 2 years in a senior or leadership role.
Leadership Skills: Proven ability to lead and inspire a team, with excellent communication and problem-solving skills.
Customer Service Oriented: Strong focus on providing exceptional customer service in a high-pressure, high confidentiality environment.
Aviation Safety Knowledge: In-depth knowledge of aviation safety regulations and procedures.
Languages: Fluent in English; additional languages are an advantage, German A2 will help in your everyday life in Austria.
Flexibility: Willingness to travel and adapt to changing schedules -24/7 and locations (office/airport/training centre).
Professionalism: A high level of personal grooming, presentation, and conduct is essential.
Administration: Hands on mentality and efficiently in using office/excel, organizing yourself and your team is a matter of course for you.
Having experience in an airline, and/or giving training is a plus.
After a very short time of introduction and training, you have taken over full responsibility in a dynamic and international working environment
Additionally, we offer the job ticket for public transportation, and we support a job bike program
The statutory minimum monthly salary for a full-time position is EUR € 3.154,94 gross per month.
Subject must contain: HEAD OF CABIN
If you see the above requirements as a challenge and would like to impress us with your personality, send your application documents. We ask you to explicitly mention the job title in your application.