[Company] is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each [Company] plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. [Company]., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What Will You Be Doing?
The [Company] Flight Attendant (FA) is essential to maintaining the well-being, safety, security and comfort of our passengers onboard our aircraft. The Flight Attendant performs a variety of services in order to maintain a high level of excellent customer service. Flight Attendants are involved in all passenger interactions in order to help answer any questions, address concerns and sell products onboard. It is essential for all crew members to follow established FAA and Frontier guidelines in providing for the comfort and safety of passengers and respond to inflight emergencies and/or security concerns in the unlikely event they arise.
Essential Functions
Follows all Federal Aviation Regulations as required as well as all established [Company] policies and procedures
Initializes and conducts emergency evacuation of cabin if necessary
Conducts preflight safety check of cabin emergency equipment
Ensures proper loading and storage of carry-on luggage prior to and during the flight
Ensures cabin safety and security during all phases of flight, including boarding and deplaning
Prepares and secures doors and announces departure/arrival information to passengers over the PA system
Provides instruction and demonstration of onboard safety features
Sets up galley, checks supplies, stows beverage and snack carts and verifies count
Sells snacks and/or beverages (including alcohol), collects and stows all beverage and snack service items inflight and prior to landing, and informs passengers of all onboard products
Provides emergency medical assistance (e.g., performing CPR and basic first aid)
Projects and maintains a positive attitude and composure at all times
Performs tasks that require frequent walking, bending to ankle level, and reaching above shoulder level and reaching inside overhead bins to retrieve or store items
Be dependable and committed to completing work assignments per [Company] policies
Maintains professional appearance and compliance with uniform and appearance guidelines while in public view (e.g. during commute, pre-flight activities and flight operations)
Participates and complies with all DOT, FAA, and [Company]’ regulations regarding drug and alcohol compliance of safety-sensitive transportation employees
Other duties as required
Qualifications
High school graduate or GED required
MUST BE 20 years of age to begin the interview process.
1 to 2 years of customer service experience preferred
Valid passport is required, the ability to travel in and out of the United States, and the ability to travel to all current and future international destinations served by [Company] is required
Must present a neat professional appearance and demeanor including adhering to Frontier Inflight uniform and appearance guidelines.
The normal duties of a Flight Attendant includes stretching, reaching, and bending. During these times, tattoos may not be exposed, even if briefly.
If a Flight Attendant has a tattoo that may become briefly exposed during the normal course of duties (e.g., a tattoo on the forearm, wrist, leg, or ankle), Flight attendants may use makeup to cover those tattoos. Makeup must match the flight attendant’s skin tone and should be applied conservatively (e.g., no “caking” or “flaking”). Makeup must be waterproof to prevent transferring to and soiling the uniform garment. Makeup may only be used to cover tattoos that are primarily covered by a uniform garment but could become briefly exposed. Makeup may not be used to cover tattoos on the hands or anywhere above the collar bone. Flight Attendants may not have tattoos on the hands or anywhere above the collar bone (e.g. neck, face, behind the ear). All other tattoos must never be visible and may not be covered with bandages or a compression sleeve when wearing the Flight Attendant uniform
Must be willing to relocate to assigned base location
Must be willing to work flexible hours, including nights, weekends, holidays, and extended hours when needed
Must be willing to travel for long stretches of time as part of the job
Must be willing to change and adapt to meet the demands of the job, including accepting schedule changes on short notice
Must be willing to fly both international and domestic routes
Knowledge, Skills and Abilities
Excellent interpersonal, oral, and written communication skills
Must be able to read, speak, write, and communicate in English fluently
Ability to communicate effectively with and reassure passengers in a hurried and stressful environment
Ability to work independently as a leader and as a team member among fellow employees and passengers
Heavy lifting, pushing and/or pulling of objects up to 100 pounds occasionally and/or up to 60 pounds frequently
Ability to sit in and be secured with seatbelt and shoulder harness in all jump seats without a seat belt extension, harness extender or modify the integrity of the jump seat