Who We Are
[Company] is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each [Company] plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. [Company]., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).
* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.
What will you be doing?
Inflight Base Supervisors will be responsible for all phases of the Flight Attendant (FA) base operations, including training and regulatory compliance, policy and procedural compliance, directing and supervising the base Flight Attendants. This position will be responsible for coordinating DOT drug and alcohol compliance with the Anti-drug & Alcohol Program Administrator, be responsible for base delay and attendance reporting, and be the point of contact for Catering and POS issues. Will be Inflight emergency response representative for base and area operations.
Essential Functions:
Supervision of all phases of Flight Attendant operations at base
Analyze and evaluate FA base operating performance and correct or recommend corrective action.
Be available for 24/7 on-call duty phone.
Manage Crew Scheduling and Flight Attendant scheduling conflicts.
Work with Anti-drug & Alcohol Program Administrator, coordinate DOT drug and alcohol testing and notifications.
Responsible for all distribution of revisions and bid packets and correct entry or uploading as needed for Flight Attendants assigned to base.
Administer all performance and attendance reporting and corrective action to Flight Attendants assigned to base.
Follow up on all base Inflight delays. Call all Flight Attendants with emergency situations if after hours.
Point of contact for base catering and POS issues
Provide technical guidance with POS and FAM.
Participate on charter calls, coordinate services needed, prepare charter information sheets and distribute to crew. Assist with coordination of scheduled and charter catering coordination.
Interpret company and local policies and procedures.
Administer collective bargaining agreement for Flight Attendants assigned to base.
Direct crew appreciation events at base.
Complete and submit budgets and justifications as directed.
Complete all paperwork as required by the Human Resources and Safety departments, including directing Flight Attendants to resources such as WBAT and ensuring timely submissions.
Analyze and evaluate Flight Attendant base operating performance and implement or recommend corrective action.
Maintain Flight Attendant qualifications. Maintain and perform check FA duties.
Fly trip(s) each month from multiple bases.
Onsite Inflight emergency response representative for base and area operations
Determine and justify personnel, facilities, and equipment needs for these functions and be accountable for their effective utilization and cost.
Seek opportunities to enhance Frontier’s local relationship through involvement in community affairs.
Complete other tasks as assigned by Director of Inflight or Manager of Inflight Services.
Travel as required.
Assist with FA recruiting sessions as needed.
Conduct uniform guideline training to all new hire classes.
Participate as an ASAP ERC member upon assignment.
Position(s) that report directly to this role:
Flight Attendants (200+)
Qualifications:
College degree or equivalent relevant experience
Must be able to qualify as a Flight Attendant and maintain currency of qualifications.
Current Inflight or airline experience preferred.
Previous management or leadership experience desired.
Knowledge of human resource management, Crew Scheduling and working with collective bargaining agreements desired.
Knowledge, Skills and Abilities:
Excellent verbal and written communication skills
Ability to multi-task and handle large and complex operation
Excellent planning and time management skills
Ability to serve as model Flight Attendant when providing customer service to passengers
Ability to interface effectively with other departments and vendors on Frontier’s behalf
Ability to communicate and work effectively with all levels of management and subordinates
Ability to work independently
Excellent interpersonal skills
Must have strong planning and organizational skills
Ability to analyze and react positively
Shift work required, including weekends and holidays
Capable of effectively coordinating multiple projects at the same time
Excellent working knowledge of Frontier’s culture and business model
Knowledge of airport and crew operations
Ability to create and justify budgets
Ability to coach, council and administer corrective action
Must be willing to live in assigned base city or surrounding area
Salary $58,394 - $77,508
Please note: this posting has a closing date of 11/15/2024, midnight MT.