Administrator, Inflight Training
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Support all initial, recurrent, and leave of absence training programs
Build and maintain initial class roster for all training events
Load applicable web-based trainings and exams, as needed
Issue/Update Flight Attendant qualifications following completion of training, as needed.
Preform audit(s) of all web-based training completion, issued qualifications and, training eligibility for all students attending training
Work directly with Flight Attendant(s) to resolve issues with web-based training and class enrollment
Assist Scheduler, Flight Service Training with staffing training programs, and support monthly Instructor bidding as needed
Support daily CQ forecasting, Comply365 form processing, and class creation for base expansion in coordination with Training Support
Communicate schedule adjustments, overnight accommodations, and flight reservations to instructor team
Flex to support additional duties, as needed
Minimum Qualifications- Education & Prior Job Experience
High school diploma or GED equivalency
Advanced FOS knowledge and experience
Preferred Qualifications- Education & Prior Job Experience
Bachelor’s degree or equivalent work experience
Previous experience supporting record keeping and qualification issuance under Federal Aviation Administration (FAA) guidelines
Experience supporting a dynamic operation with shifting priorities
Experience working in or supporting a call center team
Knowledge of Flight Attendant Joint Collective Bargaining Agreement (JCBA)
Skills, Licenses & Certifications
Advanced knowledge of MS Office, Enterprise LMS, and DECS/RES
Knowledge of Macro creation/usage in excel
Ability to work in a team environment
Knowledge of Flight Attendant legalities and contractual obligations
Must be able to meet multiple daily deadlines
Strong written and verbal skills
Self-directed work ethic
Feel free to take advantage of all that [Company] has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at [Company]. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.