Job Summary:

The lead cabin attendant assistant will remain on a normal rotation with additional responsibilities focused on providing guidance and support to other crew members.

This position plays a vital role in creating a luxurious and seamless travel experience for our VIP passengers. The primary responsibility will be to ensure the comfort and satisfaction of our esteemed clientele on board and maintaining a clean aircraft cabin. This role requires impeccable attention to detail, exceptional interpersonal skills, and a commitment to upholding the highest standards of service.

Responsibilities:

Passenger Service:

Welcome and assist VIP passengers with boarding and disembarking.
Provide personalized service to meet the unique needs and preferences of each passenger.
Anticipate and respond to passengers' requests promptly and professionally.

Cabin Maintenance:

Ensure the aircraft cabin is immaculate and well-stocked with amenities.
Perform pre-flight and post-flight cabin checks to maintain cleanliness and order.
Order and restock supplies and address any cabin-related issues.

Catering and Food Service:

Oversee the preparation and presentation of high-quality meals and beverages.
Serve meals and beverages in an elegant and efficient manner, adhering to company standards.
Accommodate special dietary requests and preferences.

Communication and Coordination:

Maintain effective communication with the flight crew and ground staff.
Collaborate with team members to ensure a seamless travel experience for passengers.
Provide updates to passengers regarding flight status, weather conditions, and other relevant information.

Support:

Assist in reviewing and screening Cabin Attendant candidates.
Fly training rotation with new hires, provide evaluation and feedback to Lead Cabin Attendant.
Perform line checks with existing cabin hosts.
Maintain airplane standards through OCI’s and QR codes.
Order stock and help onboard new aircraft.
Share ideas for weekly newsletter and monthly cabin attendant meetings.
Monitor WhatsApp for any cabin/service-related items. Prompt cabin attendants for post flight summary.
Review trip sheets and coordinate specific client requests to the cabin attendant.

Required Skills/Abilities:

A strong commitment to teamwork, a positive attitude, and a deep love for people and service.
Exceptional interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong problem-solving skills.
Excellent time management skills with an ability to meet deadlines and prioritize tasks.
Must be flexible and ready for changes in schedules and plans.
Strong plating skills and food knowledge preferred.

Qualifications:

Demonstrated background/experience in aviation, health care, food service, customer service, and/or hospitality.
Previous experience as a Cabin Attendant in a VIP or luxury airline preferred.
Certification from an accredited flight attendant training program is a plus.
Exceptional interpersonal and communication skills.
Impeccable grooming and presentation.
Ability to handle stressful situations with composure.
Knowledge of aviation safety procedures and emergency protocols.
Willingness to work irregular hours, including weekends and holidays.

Required Education and Experience:

Must be 21 years of age.
Must have a current, valid driver’s license.
Must have current passport or be willing to obtain passport within 30 days of date of hire.
Must have a high school diploma or GED.

Physical Requirements:

Prolonged periods of sitting and standing.
Must regularly be able to lift up to 50 pounds.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Schedule:

10 hour shift
12 hour shift
8 hour shift
Day shift
Evening shift
Morning shift
Night shift
Weekends as needed

Ability to Relocate:

West Palm Beach, FL 33401: Relocate before starting work (Required)