NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.
The International Trip Planner is responsible for reviewing, planning, and executing all logistical arrangements for NetJets Aviation (NJA) international flights. This includes assessing trip feasibility, communicating requirements to internal teams, preparing cost estimates for Owners, and coordinating services such as ground handling, permits, fuel, and airport logistics. The role ensures compliance with U.S. and international regulations by working closely with departments including Scheduling, Security, Legal, and Owner Services. Trip Planners proactively identify and resolve potential issues across all booking stages and collaborate with NetJets Europe and Executive Jet Management to ensure seamless flight transitions. They also serve as the primary point of contact for crew and flight center teams on all international flights.
Review international flights to provide solutions and alternative plans to mitigate potential issues.
Plan, request, and monitor all international handling and logistic set ups including but not limited to U.S. and foreign customs, ground handling, fuel, slots, ppr, airway slots, landing permits, overflight permits, transportation, parking, hotels, service payments, visa services, passport services, catering assistance, and crew documentation.
Provide trip cost estimates for international bookings. Company-wide point of contact for owner products, ferry waiver program, and international feasibility.
Monitors daily international flight activities, aircraft departures, and estimated arrival times to ensure timely and accurate updates are provided to Customs and international handlers to facilitate the efficient processing of NetJets flights.
Comply with all regulatory agencies that cover over 150 countries that include U.S. Customs and Border Protection, FAA, CDC, EPA, Foreign Civil Authorities, and International governing bodies. Properly documents all situations or deviations that affect the quality of flight activity in order to provide accurate information to support decision-making.
Other duties as assigned.
It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.
Bachelor's in Aviation or Business Administration
2-4 years of experience
Service-Oriented
Curiosity
Collaboration
Adaptability
Strives For Positive Results
Experience in international flight operations including Customs, and foreign travel requirements is a plus.
Strong communications skills
Strong problem solving skills
Ability to develop and sustain productive and positive Owner and crew relationships
Ability to adapt to fast-changing environments
Strong ability to recognize and embrace the diversity of the employee and Owner groups
Ability to work a flexible schedule that includes all shifts in a 24x7x365 operation. This position does require some shift rotations that may include overnight.
Working knowledge of Microsoft Office Products and general technology
NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.
Our comprehensive suite of benefits include:
Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 67% of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support