Why Work for Frontier Airlines

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission, and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

Flight benefits for you and your family to fly on Frontier Airlines
Buddy passes for your friends so they can experience what makes us so great
Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages
Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors
Enjoy a ‘Dress for your Day’ business casual environment
Flexible work schedules that support work/life balance
Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance that begins the 1st of the month following your hire date.
We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

Who We Are

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontier’s highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airline’s many weight-saving initiatives and focus on operational efficiencies, makes Frontier America’s Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airline’s commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed

What Will You Be Doing?

The Instructional Designer, Inflight role is responsible for the creation of Inflight Services training curriculum development, utilizing adult learning theory principles and progressive instructional design methodologies. In addition, the role will be responsible for conducting training needs assessments, engaging various stakeholder groups to validate curriculum content and measuring the effectiveness of Inflight Services training programs.

Essential Functions:

Develops Inflight Services training programs, including regulatory and non-regulatory program content and record-keeping/administration of the Inflight Services Learning Management System (LMS)
Oversees preparation and presentation of training programs, learner satisfaction surveys and on-line/web-based (distance learning) courses
Conducts training needs assessments and formulates recommendations of learning solutions
Develops and maintains Inflight Services approved training manuals, training materials, course outlines, lesson plans, training aids, tests, publications and other course related material according to department standards
Evaluates program/course quality and effectiveness and recommends changes as required
Communicates (orally and in writing) with other training, support and operational departments to ensure consistency and accuracy of material/content
Continuously evaluates program/course quality and effectiveness through learner satisfaction data and recommends changes as required
Develops, maintains and monitors program facilitation, quality assurance program and Instructor/Facilitator Guidebook for Inflight Services Training Instructors
Develops and oversees training video production and release
Point of contact/designated training liaison with government agencies (FAA and TSA) for program content and approvals
Mentors and develops Inflight Services Training Instructors (permanent, line, and special assignment flight attendants)
Ensures Inflight Services training standards are met, in accordance with Approved Training Manual
Oversees Inflight Services Training projects to ensure objectives and milestones are achieved, through the development of project timelines, goals and stakeholders
Works with other department leaders to identify business challenges and create learning solutions to address challenges and performance gaps
Achieve and maintain qualification as a Frontier Airlines Flight Attendant.

Qualifications:

Bachelor’s degree in Adult Education and/or Instructional Design, or equivalent education and experience required; Master’s degree preferred
3 to 5 years of experience in teaching, training or adult learning and curriculum development required
Prior airline and/or Inflight Services program development experience preferred

Knowledge, Skills and Abilities:

Ability to effectively manage multiple, concurrent projects and priorities
Ability to demonstrate superior instructional, facilitation and presentation skills to large groups
Proven ability in the evaluation, creation, design and implementation of curriculum and supporting materials
Knowledge of conducting training needs assessment for different client groups
Ability to demonstrate strong oral presentation and written communication skills
Computer competency in work processing, Excel database software, graphics, desktop publishing and PowerPoint
Project management abilities including production and strong organizational skills
Ability to maintain confidentiality with regard to all sensitive information
Ability to work closely with the instructor group utilizing collaboration

Work Environment / Remote Work Options

This role can be based at our headquarters in Denver, CO or anywhere in the United States via a remote work arrangement (periodic travel to Denver from a Frontier-serviced city required)
If remote, you must be able to follow our remote work policies, including ability and comfort level working from home with access to a high-speed internet connection
If headquarters-based, typical office environment, adequately heated and cooled

Physical Effort

Generally, not required.

Supervision Received

General Supervision: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

None

Salary Range:

$58,394 - $77,508

Please note: this posting will expire on or before 9/30/2025.