The Flight Operations Base Manager is responsible for the overall support and administrative duties of a crew base. This position requires excellent verbal and written communication, teamwork, and knowledge of company operations and policies. Support the Chief Pilot’s Office and ensure pilots are supported in their daily job functions ensuring operations run smoothly.
Job Responsibilities
Learn and maintain an in-depth knowledge of the POH and FOM, company operations specifications and manuals.
Collaborate with the Chief Pilots Office to maintain the highest standards of conduct, performance, and competency.
Participate in labor relations grievances between pilots and the company (as necessary).
Monitor pilot assignments (as necessary).
Partner with other departments to ensure exceptional crew member performance and training.
Organize and maintain documentation affecting the pilot’s personnel records (excluding training, flight, duty, and other records delegated to other departments).
Research and analyze operational issues, determine causes, recommend solutions using company SMS policies and philosophy.
Establish and maintain systems of accountability, capability, commitment, execution, and results in sustainable ways.
Collaborate with other departments (i.e. Inflight, Maintenance, OCC, Safety etc.) to support a successful operation.
Review and process pilot expense reports.
Create, complete, and maintain various data analytics.
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.
Qualifications
Required
High School Diploma or equivalent
Excellent computer skills, working knowledge of programs including Microsoft Office software and Adobe Acrobat, etc.
Excellent communication skills
Self-motivated and able to complete tasks without direct oversight and within deadlines.
Previous experience and knowledge with CBA’s (Collective Bargaining Agreements)
At least 6 months of previous aviation experience
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the US.
Preferred
Previous flight operations experience.
Demonstrated knowledge of operations, with respect to standards and safe operating practices, 14 CFR, and operations specifications.
Previous line experience as a pilot.
Understanding of Safety Management System (SMS) philosophy and application.