Let your career take off with [Company]
[Company], a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.
PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:
Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional
Position Summary
The Chief Instructor reports directly to the Manager of Inflight Standards and Delivery and is responsible for ensuring compliance, completion, and record keeping for all Inflight training.
Job Responsibilities
Ensures resource availability and scheduling (classrooms, equipment, and instructors) for each training activity.
Coordinates instructors’ absence requests with manager after evaluating feasibility.
In coordination and support with the Manager Inflight Standards and Delivery, coordinate and participate in coaching sessions and performance improvement plan discussions.
Analyzes FA performance/proficiency data to support development of training objectives.
Audits training records and ensures accuracy and timely transmission to Training Records.
Audits instructor facilitation for compliance with FAA, DOD, TSA, IATA, and other regulatory agency requirements.
Audits and provides feedback/recommendations regarding training curriculum to ensure it is consistent with FAA procedures and to what is published in the Flight Attendant Manual (FAM) and the Flight Attendant Training Manual (FATM).
Responsible for supporting Federal Aviation Administration (FAA) regulatory requirements by conducting ongoing analysis and reporting of Flight Attendant training data to stakeholders.
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.
Qualifications
Required
High school diploma or equivalent.
(2) years of aviation experience and flight attendant training operations experience.
Working knowledge of FAA, OSHA, and other governmental regulations.
Thorough knowledge of PSA Inflight Policies and Procedures.
Successfully complete and maintain PSA Flight Attendant Qualifications.
Experience teaching adults in a classroom setting.
Demonstrated ability to effectively prioritize, organize, and multi-task in a dynamic work environment.
Proven interpersonal and communication skills.
Exceptional integrity with impeccable ethics in safety and compliance.
Track record of working in a productive, safe, and collaborative manner.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the US.