Job Description
The Assistant Client Responsible Manager (ACRM) position is responsible for providing support to the CRM Team for the aircraft account management in general. It includes handling all kinds of client requests (non-trip related) and providing regular aircraft status report to the clients. This ACRM position also requires working alongside the Client Aviation Manager (CAM) and the Client Support Executive (CSE) to resolve any issues related to Crew, Operation, Maintenance, Insurance, and Client Complaints to ensure the account is running smoothly.
Job Responsibilities:
- Assist and coordinate with aircraft management client accounts during the contract.
- Maintain relationships with ultra-high net worth clients related to aircraft management.
- Monitor client accounts and provide suggestions when needed.
- Support and coordinate business development activities to expand the fleet of managed aircraft in Southeast Asia.
- Assist in handling requests regarding aircraft sales.
- Supervision of smooth exit and handover to the next operator or assist in the sale process.
- Opportunity for promotion to a ‘Standard’ CRM position after the probation period, contingent upon outstanding performance.
