EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity—principles that we deliver on daily for our customers and employees. 

Purpose of Position

Serves as a single point of contact to aircraft owners, internal departments, technicians, and pilots on maintenance and 135 certificate-related matters.  Ensures maintenance production schedules comply with company policies and procedures.  Ensures that each owner and team experience is consistent with the EJM service standards and brand.  This includes, but not limited to, account/aircraft onboarding, crew hiring, aircraft operation and billing.  This position is assigned to a dedicated region/program and supports a variety of teams within the Fleet Maintenance office. 

This positon will require residing within the West Coast region of the counrty as outlined by EJM (Washington, California, Wyoming, Montana, Nevada, Idaho, Oregon). 

Tasks and Responsibilities

•    Participates in the aircraft conformity process, which includes, but is not limited to, resolving discrepancies, overseeing budget/approval for maintenance activities, and building trust and confidence with the owners through frequent and timely communication. 
•    Monitors aircraft maintenance schedules to maximize availability and minimize cost to owners and EJM.
•    Advises Fleet Maintenance office in the day-to-day tactical responsibilities of assigned tails, along with return to service/airworthiness release to service.
•    Functions as the on-going maintenance contact for other EJM departments. This includes on-boarding coordination, maintenance status, aircraft budget, short and long-term planning.
•    Manages direct reports and/or out-based maintenance technicians.
•    Travel to and communicate with OEM & MRO maintenance providers to ensure efficient and effective maintenance visits while ensuring safety and controlling costs.
•    Manage spare parts inventories, core returns, warranty claim/service plan coverages, etc.
•    Ensure aircraft records are maintained per company standards and best industry practices.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position.

Education

Associate's in Business Administration or Aviation

Certifications and Licenses

FAA Airframe & Powerplant (A&P)

Years of Experience

6-8 years of experience

Core Competencies

Service-Oriented

Curiosity

Collaboration

Adaptability

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

•    To the extent of the person’s responsibilities, have a full understanding of the following materials with respect to the Company’s operation: Aviation safety standards and safe operating practices
o    14CFR Chapter I (Federal Aviation Regulations)
o    The Company’s Operations Specifications
o    All appropriate maintenance and airworthiness requirements of the Federal Aviation Regulations (such as 14CFR parts 1, 21, 23, 25, 43, 45, 47, 65, 91 and 135)
o    The manual system required by 14CFR135.21
•    Working knowledge of Microsoft Office applications and experience with maintenance tracking system program
•    Excellent written and oral communications skills
•    Excellent project management and problem-solving skills
•    Ability to adjust priorities to meet the changing needs and demands of the organization and operation.
•    Able to travel up to 75%

Base Salary Range

$125,000-$275,000

How EJM Supports You

At EJM, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination.  

To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including: 

• Competitive pay 

• Medical, dental, and vision insurance, available with no monthly premiums 

• 401(k) plan, with 67% of every dollar you contribute matched by EJM

• Health savings account (HSA)

• Flexible spending accounts (FSA)

• Prescription drug benefit plan

• Life insurance and AD&D benefits 

• Company-paid short-term disability

• Long-term disability

• Paid Parental Leave

• Legal plan

• Paid Time Off