Inflight Services Manager - Cirrus Aviation
[Company] - Nevada’s premiere private jet charter provider, is looking for an exceptionally talented and passionate InFlight Services Manager to join us in delivering inflight excellence. The Inflight Services Manager will lead our outstanding team of aircraft cabin hosts and fleet services personnel in maintaining and enhancing our customer facing services to meet and exceed the highest expectations of our elite clientele.
The successful applicant will have a strong background in high-end food and beverage customer service delivery as well as previous experience successfully training and leading teams of professionals to develop and meet goals in a highly demanding and time critical environment. Previous Cabin Host experience preferred but not required.
This position requires a flexible schedule as it involves occasional travel as well as some weekend, evening, and holiday hours.
Job Duties and Responsibilities:
Provide direction, mentoring, assessment, and disciplinary oversight of Inflight Services personnel
Assist in Cabin Host hiring and training
Responsible for daily and monthly scheduling
Fly charter and owner trips when needed for training or operational purposes
Oversee fleet services personnel and aircraft stock selection
Oversee fleet aircraft interior maintenance and presentation
Oversee catering vendors and arrange flight catering requests as needed
Requirements:
Minimum 3 years of supervisory experience in customer service roles
Previous Cabin Host experience preferred
Strong attention to detail
Excellent leadership abilities and interpersonal skills
Excellent written and verbal communication skills
Able to work multi-day, out-of-town trips including nights/weekends