Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
The Inflight Training Specialist II is responsible for developing solutions to complex scheduling, curriculum, and compliance challenges within the Inflight training program at [Company]. As an individual contributor, this role makes recommendations to improve team processes related to training logistics, regulatory adherence, curriculum development, and records management.
Take initiative to develop solutions to complex problems like optimizing training schedules, coordinating class logistics, and maintaining regulatory compliance across multiple training formats.
Make recommendations on team processes related to training delivery, curriculum development, and records management to enhance efficiency and compliance.
Apply industry methodologies and professional concepts in adult learning and regulatory training to support the development and delivery of inflight training programs.
With limited direction from the Manager of Inflight Training, work independently to manage training schedules, coordinate logistics, and support instructor assignments in alignment with FAA and company standards.
Exercise judgment to make decisions in training logistics and scheduling, including IOEs, recurrent training, return-to-work programs, and instructor assignments within established FAA and company standards.
Apply deep knowledge in regulatory compliance to audit training records, courses, and personnel, ensuring accuracy and adherence to FAA requirements.
Train and deliver curriculum modules in a professional, inclusive, and engaging manner, promoting a culture of belonging and operational excellence.
Influence cross-functionally and partner with peers and leaders, and to support training initiatives, hiring events, and continuous improvement efforts.
Provide feedback on performance to training staff and flight attendants through mentoring, coaching, and inflight observations.
Participate in the Duty Officer program and fly as a working crew member as needed to maintain operational readiness and training credibility.
Required
2 years of experience in Inflight or airline operations, including at least 1 year in training delivery, facilitation, or supporting training development.
Bachelor’s degree or an additional two years of relevant experience in lieu of a degree.
Proficiency in learning management systems and Microsoft Office applications (Outlook, Word, Excel, PowerPoint); operational knowledge of Apple products (iPad, iPhone).
Ability to complete [Company]’s initial training and IOE and remain qualified through recurrent training and hold FAA Flight Attendant Certificate.
Operational flexibility, including the ability to work nights, weekends, holidays, and fly as a working crew member as needed.
Possess a current passport with unlimited access into and out of the United States or obtain a current passport prior to the first day of class.
Highly enthusiastic with exceptional facilitation, presentation, and listening skills.
Ability to maintain authority and control in a dynamic learning environment.
Team-oriented with strong relationship-building and communication skills.
Self-starter with a proactive approach to solving unique or complex problems.
Excellent organizational skills with the ability to multi-task and stay focused in a fast-paced environment.
High school diploma or equivalent.
Minimum age 21 and willing and able to serve alcohol.
Authorization to work in the U.S. and enter/exit both the U.S. and Canada.
Preferred
Inflight experience, preferably as a Flight Attendant.
Knowledge of FAA and TSA regulations.
Experience developing computer-based training, ideally using the Articulate Suite.
Experience conducting training audits or evaluations in a regulated environment.
Experience mentoring or coaching frontline employees in a training or operational setting.
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
$51,300 --- $76,950 / year
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Alaska Airlines, Hawaiian Airlines and [Company] pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & [Company]
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.