This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.

Why [Company]:

Since our story took off in 1996, [Company] has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.

Join us, this is where your career story takes off.

Program Manager - Inflight Regulatory

Reporting to the Senior Manager, Standards & Cabin Safety, the Program Manager, Inflight Regulatory will be responsible to support the Transport Canada designated Flight Attendant Manager in the ongoing regulatory compliance of the Inflight Department. This includes but is not limited to select quality control activities, and creating and implementing corrective actions to mitigate causes identified through the Safety Management System and Regulatory authorities.

Key Deliverables Include:

• Conduct department level quality control functions to ensure ongoing regulatory compliance on select processes and outputs, including, but not limited to, all regulated training programs, training delivery, Inflight standards, and cabin crew communications.

• Based upon the results of any quality control, quality assurance, inspection or audit function, work with stakeholders to identify root causes, and then develop, implement, measure, and monitor corrective actions for effectiveness to prevent recurrence.

• Support the regulatory compliance and operational effectiveness of cabin crew training policies and programs, as well as Inflight standards and procedures, including the delivery and implementation of standards and training.

• Ensure ongoing regulatory compliance through regular reviews of changes to all requirements published by various authorities, including, but not limited to, Transport Canada, IATA, ICAO, the FAA, and EASA.

• Liaise with all regulatory authorities as required, including identifying needs and opportunities for alternate means of compliance, submitting exemptions to regulatory bodies for exemption to requirements, and implementing exemptions once approved.

Experience and Qualifications:

• 6-8 years’ experience with Inflight training standards, regulatory compliance and  Inflight standards

• Strong understanding of the Canadian Aviation Regulations (CARS) and Standards (CASS)

• Ability or experience to interpret and discern regulations specifically to CARS and CASS

• Ability to become [Company] Cabin Crew qualified on all applicable aircraft types

• Ability to travel globally when required (10% travel required)

• Intermediate level computer skills with MS Office applications requires (Excel, Outlook, Word, etc)

• Excellent analytical skills with attention to details

• Demonstrated ability to execute strategic plans and objectives

• Excellent communication and collaboration skills

• Ability to work within complex systems

• Bachelors Degree is an asset

The benefits of being a [Company]ter:

[Company] provides all [Company]ters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win

• Travel privileges for you and your family, effective from your start date

• Savings and Benefit programs that are flexible to meet your specific needs 

Think we’re a great fit? Apply now!

About [Company] Group of Companies 

[Company] took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, [Company] has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 [Company]ters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The [Company] Group is a major Canadian employer and includes [Company] Airlines, [Company] Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.

Our safety promise

At [Company], the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. [Company] recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place [Company]'s operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per [Company]'s Alcohol and Drug Policy.