[Company] has been the leader in providing aircraft charter and management to individuals and corporations, for over 40 years. Based at Republic Airport (KFRG) in Farmingdale, New York, NEA sets the industry standard in safety, reliability, and efficiency. We pride ourselves on the quality of service our executive, flight crew, maintenance, charter services, and ground support personnel provide to our clients.
About the role
The Flight Support Specialist will support and manage the daily operations of a dynamic, fast-paced, and established full-service aircraft management and charter company. We are looking for a driven individual with experience in operations, client services, and sales, and a solid understanding of the private aircraft industry. This role is based at our headquarters in Farmingdale, NY, and requires the ability to commute to this location
Responsibilities
Ensure all flights are organized and handled in a safe, efficient, and professional manner in accordance with the General Operations Manual, Charter Operations Manual, Operations Specifications and company SOP Manual.
Will work effectively with the flight crews assigned to company flights to ensure that safety, compliance, and customer service opportunities are successfully orchestrated.
Arranges ground transportation, catering or other specific requests for passengers.
Coordinates aircraft handling to include arrangements for FBO notification, fuel, catering, hangar, aircraft cleaning, after-hours, or other services as needed.
Understands international operations and coordinates permits, handling, parking, airport slots, customs, and overflights.
Perform other duties as required.
Qualifications
Minimum of 3-5 years’ experience in flight operations.
Bachelor’s degree in business and/or Aviation related discipline preferred.
Possess understanding and knowledge of FAR’s 91/135, including but not limited to crew duty and rest requirements.
Ability to multi-task, collect information, analyze data, define problems, establish facts, and draw valid conclusions in a timely manner and ability to work as a team player in a high-pressure environment.
Willing to be available and accessible 24/7 as needed as an after-hours on-call person in rotation with other personnel to include weekends and holidays and willing to carry a mobile phone and other communications.
Intermediate computer skills with Microsoft Office Suite; knowledge of Jet Insight preferred.
General knowledge of aviation, aircraft performance, geography, and travel logistics.
Compensation and Benefits Package:
NEA offers a competitive salary, great benefits, and an excellent work environment, with potential to grow within the company.
Benefits:
• Company sponsored 401(K) Savings Plan and Match program
• Medical, Dental and Vision
• Health Reimbursement Account (HRA)
• Life insurance coverage
• Cellphone reimbursement
Equal Opportunity Statement: NEA is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
The salary range and/or hourly rate listed is a good faith estimate of potential base compensation for this position at the time of posting. This range is subject to change. It is uncommon for individuals to be hired at or near the top of the range, as compensation decisions are based on various factors specific to each case. These factors may include, but are not limited to, location, area of expertise, department, years of relevant experience, education, certifications, budget considerations, and internal equity.
The pay range for this role is:
55,000 - 70,000 USD per year (Republic Airport)